Query Metrics
                5
                Database Queries
            
            
                5
                Different statements
            
            
                10.20 ms
                Query time
            
            
                0
                Invalid entities
            
                            
                	0
                	Cache hits
                
                
                	0
                	Cache misses
                
                
                	0
                	Cache puts
                
                    Queries
| #▲ | Time | Info | 
|---|---|---|
| 1 | 6.84 ms | SELECT u0_.id AS id_0, u0_.email AS email_1, u0_.proxy_id AS proxy_id_2, u0_.password AS password_3, u0_.first_name AS first_name_4, u0_.last_name AS last_name_5, u0_.is_enabled AS is_enabled_6, u0_.verification_code AS verification_code_7, u0_.timezone AS timezone_8, u0_.timeformat AS timeformat_9, u0_.lastactivity AS lastactivity_10, u0_.es_ultra AS es_ultra_11, u1_.id AS id_12, u1_.source AS source_13, u1_.skype_id AS skype_id_14, u1_.contact_number AS contact_number_15, u1_.designation AS designation_16, u1_.signature AS signature_17, u1_.profile_image_path AS profile_image_path_18, u1_.created_at AS created_at_19, u1_.updated_at AS updated_at_20, u1_.is_active AS is_active_21, u1_.is_verified AS is_verified_22, u1_.is_starred AS is_starred_23, u1_.ticket_access_level AS ticket_access_level_24, u0_.idor AS idor_25, u1_.user_id AS user_id_26, u1_.supportRole_id AS supportRole_id_27 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON (u0_.id = u1_.user_id) LEFT JOIN uv_support_role u2_ ON u1_.supportRole_id = u2_.id WHERE u0_.email = ? AND (u2_.id = ? OR u2_.id = ? OR u2_.id = ?) LIMIT 1 
                                    Parameters:  [ "fcanonico@softguard.com" 1 2 3 ] | 
| 2 | 0.52 ms | SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.id = ? 
                                    Parameters:  [
  2
] | 
| 3 | 0.41 ms | SET SESSION TRANSACTION ISOLATION LEVEL READ UNCOMMITTED 
                                    Parameters:  [] | 
| 4 | 0.82 ms | SELECT sg.id as supportGroupId, sg.name as supportGroupName, sg.description as supportGroupDescription, wh.timezone, wh.start_time, wh.end_time, wh.monday, wh.tuesday, wh.wednesday, wh.thursday, wh.friday, wh.saturday, wh.sunday, wh.is_active, wh.auto_assignment_enabled FROM uv_support_group sg LEFT JOIN uv_working_hours wh ON sg.id = wh.support_group_id WHERE sg.is_active = 1 AND (sg.name LIKE 'OR %' OR sg.name = 'Casa Central') ORDER BY CASE WHEN sg.name LIKE 'OR %' THEN 1 WHEN sg.name = 'Casa Central' THEN 2 ELSE 3 END, sg.name 
                                    Parameters:  [] | 
| 5 | 1.61 ms | SELECT a0_.agent_id AS sclr_0, MAX(a0_.date) AS sclr_1 FROM agent_login a0_ WHERE a0_.date BETWEEN ? AND ? GROUP BY a0_.agent_id 
                                    Parameters:  [ "2025-10-01 00:00:00" "2025-10-01 23:59:59" ] | 
Database Connections
| Name | Service | 
|---|---|
| default | doctrine.dbal.default_connection | 
Entity Managers
| Name | Service | 
|---|---|
| default | doctrine.orm.default_entity_manager | 
Second Level Cache
                        0
                        Hits
                    
                    
                        0
                        Misses
                    
                    
                        0
                        Puts
                    
                Entities Mapping
| Class | Mapping errors | 
|---|---|
| Webkul\UVDesk\CoreFrameworkBundle\Entity\User | No errors. | 
| Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance | No errors. | 
| Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup | No errors. | 
| Webkul\UVDesk\CoreFrameworkBundle\Entity\EmailTemplates | No errors. | 
| Webkul\UVDesk\CoreFrameworkBundle\Entity\SavedFilters | No errors. | 
| Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole | No errors. | 
| Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportPrivilege | No errors. | 
| Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportTeam | No errors. |