Query Metrics
58
Database Queries
10
Different statements
78.17 ms
Query time
4
Invalid entities
0
Cache hits
0
Cache misses
0
Cache puts
Grouped Statements
Time▼ | Count | Info |
---|---|---|
39.44 ms (50.45%) |
7 |
"COMMIT"
Parameters:
[] |
8.85 ms (11.32%) |
7 |
SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC
Parameters:
[ 1 1 "uvdesk.ticket.status_updated" ] |
6.56 ms (8.40%) |
1 |
SELECT u0_.id AS id_0, u0_.email AS email_1, u0_.proxy_id AS proxy_id_2, u0_.password AS password_3, u0_.first_name AS first_name_4, u0_.last_name AS last_name_5, u0_.is_enabled AS is_enabled_6, u0_.verification_code AS verification_code_7, u0_.timezone AS timezone_8, u0_.timeformat AS timeformat_9, u0_.lastactivity AS lastactivity_10, u0_.es_ultra AS es_ultra_11, u1_.id AS id_12, u1_.source AS source_13, u1_.skype_id AS skype_id_14, u1_.contact_number AS contact_number_15, u1_.designation AS designation_16, u1_.signature AS signature_17, u1_.profile_image_path AS profile_image_path_18, u1_.created_at AS created_at_19, u1_.updated_at AS updated_at_20, u1_.is_active AS is_active_21, u1_.is_verified AS is_verified_22, u1_.is_starred AS is_starred_23, u1_.ticket_access_level AS ticket_access_level_24, u0_.idor AS idor_25, u1_.user_id AS user_id_26, u1_.supportRole_id AS supportRole_id_27 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON (u0_.id = u1_.user_id) LEFT JOIN uv_support_role u2_ ON u1_.supportRole_id = u2_.id WHERE u0_.email = ? AND (u2_.id = ? OR u2_.id = ? OR u2_.id = ?) LIMIT 1
Parameters:
[ "fcanonico@softguard.com" 1 2 3 ] |
5.83 ms (7.46%) |
7 |
UPDATE uv_ticket SET status_id = ?, updated_at = ? WHERE id = ?
Parameters:
[ 5 "2025-07-22 10:01:30" 21986 ] |
4.94 ms (6.32%) |
7 |
SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = ?
Parameters:
[
"21986-765-KFG"
]
|
3.68 ms (4.71%) |
7 |
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = ?
Parameters:
[
1157
]
|
3.22 ms (4.12%) |
7 |
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
Parameters:
[
"soporte.softguard@gevise.com"
]
|
2.68 ms (3.43%) |
7 |
"START TRANSACTION"
Parameters:
[] |
2.50 ms (3.20%) |
7 |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = ? LIMIT 1
Parameters:
[
"5"
]
|
0.46 ms (0.59%) |
1 |
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.id = ?
Parameters:
[
2
]
|
Database Connections
Name | Service |
---|---|
default | doctrine.dbal.default_connection |
Entity Managers
Name | Service |
---|---|
default | doctrine.orm.default_entity_manager |
Second Level Cache
0
Hits
0
Misses
0
Puts
Entities Mapping
Class | Mapping errors |
---|---|
Webkul\UVDesk\CoreFrameworkBundle\Entity\User | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\EmailTemplates | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\SavedFilters | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportPrivilege | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportTeam | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\Ticket |
|
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketStatus | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketPriority | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketType | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportTicketSubtypes | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\Thread | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketRating | No errors. |
Webkul\UVDesk\CoreFrameworkBundle\Entity\Tag |
|
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportLabel | No errors. |
Webkul\UVDesk\AutomationBundle\Entity\Workflow |
|
Webkul\UVDesk\AutomationBundle\Entity\WorkflowEvents |
|