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SELECT u0_.id AS id_0, u0_.email AS email_1, u0_.proxy_id AS proxy_id_2, u0_.password AS password_3, u0_.first_name AS first_name_4, u0_.last_name AS last_name_5, u0_.is_enabled AS is_enabled_6, u0_.verification_code AS verification_code_7, u0_.timezone AS timezone_8, u0_.timeformat AS timeformat_9, u0_.lastactivity AS lastactivity_10, u0_.es_ultra AS es_ultra_11, u1_.id AS id_12, u1_.source AS source_13, u1_.skype_id AS skype_id_14, u1_.contact_number AS contact_number_15, u1_.designation AS designation_16, u1_.signature AS signature_17, u1_.profile_image_path AS profile_image_path_18, u1_.created_at AS created_at_19, u1_.updated_at AS updated_at_20, u1_.is_active AS is_active_21, u1_.is_verified AS is_verified_22, u1_.is_starred AS is_starred_23, u1_.ticket_access_level AS ticket_access_level_24, u0_.idor AS idor_25, u1_.user_id AS user_id_26, u1_.supportRole_id AS supportRole_id_27 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON (u0_.id = u1_.user_id) LEFT JOIN uv_support_role u2_ ON u1_.supportRole_id = u2_.id WHERE u0_.email = ? AND (u2_.id = ? OR u2_.id = ? OR u2_.id = ?) LIMIT 1
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.id = ?
SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = ?
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = ? LIMIT 1
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = ?
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
"START TRANSACTION"
UPDATE uv_ticket SET status_id = ?, updated_at = ? WHERE id = ?
"COMMIT"
SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC
SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = ?
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = ? LIMIT 1
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = ?
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
"START TRANSACTION"
UPDATE uv_ticket SET status_id = ?, updated_at = ? WHERE id = ?
"COMMIT"
SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC
SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = ?
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = ? LIMIT 1
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = ?
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
"START TRANSACTION"
UPDATE uv_ticket SET status_id = ?, updated_at = ? WHERE id = ?
"COMMIT"
SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC
SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = ?
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = ? LIMIT 1
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = ?
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
"START TRANSACTION"
UPDATE uv_ticket SET status_id = ?, updated_at = ? WHERE id = ?
"COMMIT"
SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC
SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = ?
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = ? LIMIT 1
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = ?
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
"START TRANSACTION"
UPDATE uv_ticket SET status_id = ?, updated_at = ? WHERE id = ?
"COMMIT"
SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC
SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = ?
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = ? LIMIT 1
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = ?
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
"START TRANSACTION"
UPDATE uv_ticket SET status_id = ?, updated_at = ? WHERE id = ?
"COMMIT"
SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC
SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = ?
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = ? LIMIT 1
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = ?
SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = ? LIMIT 1
"START TRANSACTION"
UPDATE uv_ticket SET status_id = ?, updated_at = ? WHERE id = ?
"COMMIT"
SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC

#▲	Time	Info
1	6.56 ms	SELECT u0_.id AS id_0, u0_.email AS email_1, u0_.proxy_id AS proxy_id_2, u0_.password AS password_3, u0_.first_name AS first_name_4, u0_.last_name AS last_name_5, u0_.is_enabled AS is_enabled_6, u0_.verification_code AS verification_code_7, u0_.timezone AS timezone_8, u0_.timeformat AS timeformat_9, u0_.lastactivity AS lastactivity_10, u0_.es_ultra AS es_ultra_11, u1_.id AS id_12, u1_.source AS source_13, u1_.skype_id AS skype_id_14, u1_.contact_number AS contact_number_15, u1_.designation AS designation_16, u1_.signature AS signature_17, u1_.profile_image_path AS profile_image_path_18, u1_.created_at AS created_at_19, u1_.updated_at AS updated_at_20, u1_.is_active AS is_active_21, u1_.is_verified AS is_verified_22, u1_.is_starred AS is_starred_23, u1_.ticket_access_level AS ticket_access_level_24, u0_.idor AS idor_25, u1_.user_id AS user_id_26, u1_.supportRole_id AS supportRole_id_27 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON (u0_.id = u1_.user_id) LEFT JOIN uv_support_role u2_ ON u1_.supportRole_id = u2_.id WHERE u0_.email = ? AND (u2_.id = ? OR u2_.id = ? OR u2_.id = ?) LIMIT 1 Parameters: [`"fcanonico@softguard.com" 1 2 3`] View formatted query View runnable query Explain query SELECT u0_.id AS id_0, u0_.email AS email_1, u0_.proxy_id AS proxy_id_2, u0_.password AS password_3, u0_.first_name AS first_name_4, u0_.last_name AS last_name_5, u0_.is_enabled AS is_enabled_6, u0_.verification_code AS verification_code_7, u0_.timezone AS timezone_8, u0_.timeformat AS timeformat_9, u0_.lastactivity AS lastactivity_10, u0_.es_ultra AS es_ultra_11, u1_.id AS id_12, u1_.source AS source_13, u1_.skype_id AS skype_id_14, u1_.contact_number AS contact_number_15, u1_.designation AS designation_16, u1_.signature AS signature_17, u1_.profile_image_path AS profile_image_path_18, u1_.created_at AS created_at_19, u1_.updated_at AS updated_at_20, u1_.is_active AS is_active_21, u1_.is_verified AS is_verified_22, u1_.is_starred AS is_starred_23, u1_.ticket_access_level AS ticket_access_level_24, u0_.idor AS idor_25, u1_.user_id AS user_id_26, u1_.supportRole_id AS supportRole_id_27 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON (u0_.id = u1_.user_id) LEFT JOIN uv_support_role u2_ ON u1_.supportRole_id = u2_.id WHERE u0_.email = ? AND ( u2_.id = ? OR u2_.id = ? OR u2_.id = ? ) LIMIT 1 SELECT u0_.id AS id_0, u0_.email AS email_1, u0_.proxy_id AS proxy_id_2, u0_.password AS password_3, u0_.first_name AS first_name_4, u0_.last_name AS last_name_5, u0_.is_enabled AS is_enabled_6, u0_.verification_code AS verification_code_7, u0_.timezone AS timezone_8, u0_.timeformat AS timeformat_9, u0_.lastactivity AS lastactivity_10, u0_.es_ultra AS es_ultra_11, u1_.id AS id_12, u1_.source AS source_13, u1_.skype_id AS skype_id_14, u1_.contact_number AS contact_number_15, u1_.designation AS designation_16, u1_.signature AS signature_17, u1_.profile_image_path AS profile_image_path_18, u1_.created_at AS created_at_19, u1_.updated_at AS updated_at_20, u1_.is_active AS is_active_21, u1_.is_verified AS is_verified_22, u1_.is_starred AS is_starred_23, u1_.ticket_access_level AS ticket_access_level_24, u0_.idor AS idor_25, u1_.user_id AS user_id_26, u1_.supportRole_id AS supportRole_id_27 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON (u0_.id = u1_.user_id) LEFT JOIN uv_support_role u2_ ON u1_.supportRole_id = u2_.id WHERE u0_.email = 'fcanonico@softguard.com' AND (u2_.id = 1 OR u2_.id = 2 OR u2_.id = 3) LIMIT 1;
2	0.46 ms	SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.id = ? Parameters: [`2`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.id = ? SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.id = 2;
3	0.73 ms	SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = ? Parameters: [`"21986-765-KFG"`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = ? SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = '21986-765-KFG';
4	0.60 ms	SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = ? LIMIT 1 Parameters: [`"5"`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = ? LIMIT 1 SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = '5' LIMIT 1;
5	0.57 ms	SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = ? Parameters: [`1157`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = ? SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = 1157;
6	1.29 ms	SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = ? LIMIT 1 Parameters: [`"soporte.softguard@gevise.com"`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = ? LIMIT 1 SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = 'soporte.softguard@gevise.com' LIMIT 1;
7	0.38 ms	"START TRANSACTION" Parameters: [] View formatted query View runnable query Explain query "START TRANSACTION" "START TRANSACTION";
8	1.94 ms	UPDATE uv_ticket SET status_id = ?, updated_at = ? WHERE id = ? Parameters: [`5 "2025-07-22 10:01:30" 21986`] View formatted query View runnable query Explain query UPDATE uv_ticket SET status_id = ?, updated_at = ? WHERE id = ? UPDATE uv_ticket SET status_id = 5, updated_at = '2025-07-22 10:01:30' WHERE id = 21986;
9	4.75 ms	"COMMIT" Parameters: [] View formatted query View runnable query Explain query "COMMIT" "COMMIT";
10	4.62 ms	SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC Parameters: [`1 1 "uvdesk.ticket.status_updated"`] View formatted query View runnable query Explain query SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = 1 AND u0_.is_predefind = 1 AND u1_.event = 'uvdesk.ticket.status_updated' ORDER BY u0_.sort_order ASC;
11	0.56 ms	SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = ? Parameters: [`"21504-571-VDT"`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = ? SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = '21504-571-VDT';
12	0.34 ms	SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = ? LIMIT 1 Parameters: [`"5"`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = ? LIMIT 1 SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = '5' LIMIT 1;
13	0.47 ms	SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = ? Parameters: [`868`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = ? SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = 868;
14	0.32 ms	SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = ? LIMIT 1 Parameters: [`"julianflores@elguardiansrl.com"`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = ? LIMIT 1 SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = 'julianflores@elguardiansrl.com' LIMIT 1;
15	0.33 ms	"START TRANSACTION" Parameters: [] View formatted query View runnable query Explain query "START TRANSACTION" "START TRANSACTION";
16	0.55 ms	UPDATE uv_ticket SET status_id = ?, updated_at = ? WHERE id = ? Parameters: [`5 "2025-07-22 10:01:31" 21504`] View formatted query View runnable query Explain query UPDATE uv_ticket SET status_id = ?, updated_at = ? WHERE id = ? UPDATE uv_ticket SET status_id = 5, updated_at = '2025-07-22 10:01:31' WHERE id = 21504;
17	4.81 ms	"COMMIT" Parameters: [] View formatted query View runnable query Explain query "COMMIT" "COMMIT";
18	0.62 ms	SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC Parameters: [`1 1 "uvdesk.ticket.status_updated"`] View formatted query View runnable query Explain query SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = 1 AND u0_.is_predefind = 1 AND u1_.event = 'uvdesk.ticket.status_updated' ORDER BY u0_.sort_order ASC;
19	0.43 ms	SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = ? Parameters: [`"20967-428-XZK"`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = ? SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = '20967-428-XZK';
20	0.26 ms	SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = ? LIMIT 1 Parameters: [`"5"`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = ? LIMIT 1 SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = '5' LIMIT 1;
21	0.56 ms	SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = ? Parameters: [`286`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = ? SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = 286;
22	0.30 ms	SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = ? LIMIT 1 Parameters: [`"kalvarez@alarmasdai.com"`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = ? LIMIT 1 SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = 'kalvarez@alarmasdai.com' LIMIT 1;
23	0.33 ms	"START TRANSACTION" Parameters: [] View formatted query View runnable query Explain query "START TRANSACTION" "START TRANSACTION";
24	0.63 ms	UPDATE uv_ticket SET status_id = ?, updated_at = ? WHERE id = ? Parameters: [`5 "2025-07-22 10:01:33" 20967`] View formatted query View runnable query Explain query UPDATE uv_ticket SET status_id = ?, updated_at = ? WHERE id = ? UPDATE uv_ticket SET status_id = 5, updated_at = '2025-07-22 10:01:33' WHERE id = 20967;
25	4.42 ms	"COMMIT" Parameters: [] View formatted query View runnable query Explain query "COMMIT" "COMMIT";
26	0.61 ms	SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC Parameters: [`1 1 "uvdesk.ticket.status_updated"`] View formatted query View runnable query Explain query SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = 1 AND u0_.is_predefind = 1 AND u1_.event = 'uvdesk.ticket.status_updated' ORDER BY u0_.sort_order ASC;
27	0.43 ms	SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = ? Parameters: [`"19453-142-VFC"`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = ? SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = '19453-142-VFC';
28	0.35 ms	SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = ? LIMIT 1 Parameters: [`"5"`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = ? LIMIT 1 SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = '5' LIMIT 1;
29	0.58 ms	SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = ? Parameters: [`1035`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = ? SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = 1035;
30	0.34 ms	SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = ? LIMIT 1 Parameters: [`"sistemas@romerosistemas.com.ar"`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = ? LIMIT 1 SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = 'sistemas@romerosistemas.com.ar' LIMIT 1;
31	0.94 ms	"START TRANSACTION" Parameters: [] View formatted query View runnable query Explain query "START TRANSACTION" "START TRANSACTION";
32	0.61 ms	UPDATE uv_ticket SET status_id = ?, updated_at = ? WHERE id = ? Parameters: [`5 "2025-07-22 10:01:34" 19453`] View formatted query View runnable query Explain query UPDATE uv_ticket SET status_id = ?, updated_at = ? WHERE id = ? UPDATE uv_ticket SET status_id = 5, updated_at = '2025-07-22 10:01:34' WHERE id = 19453;
33	11.44 ms	"COMMIT" Parameters: [] View formatted query View runnable query Explain query "COMMIT" "COMMIT";
34	0.63 ms	SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC Parameters: [`1 1 "uvdesk.ticket.status_updated"`] View formatted query View runnable query Explain query SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = 1 AND u0_.is_predefind = 1 AND u1_.event = 'uvdesk.ticket.status_updated' ORDER BY u0_.sort_order ASC;
35	0.40 ms	SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = ? Parameters: [`"19559-064-CEK"`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = ? SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = '19559-064-CEK';
36	0.34 ms	SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = ? LIMIT 1 Parameters: [`"5"`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = ? LIMIT 1 SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = '5' LIMIT 1;
37	0.50 ms	SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = ? Parameters: [`175`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = ? SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = 175;
38	0.34 ms	SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = ? LIMIT 1 Parameters: [`"soporte@fullcontrol.com.ar"`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = ? LIMIT 1 SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = 'soporte@fullcontrol.com.ar' LIMIT 1;
39	0.19 ms	"START TRANSACTION" Parameters: [] View formatted query View runnable query Explain query "START TRANSACTION" "START TRANSACTION";
40	0.99 ms	UPDATE uv_ticket SET status_id = ?, updated_at = ? WHERE id = ? Parameters: [`5 "2025-07-22 10:01:35" 19559`] View formatted query View runnable query Explain query UPDATE uv_ticket SET status_id = ?, updated_at = ? WHERE id = ? UPDATE uv_ticket SET status_id = 5, updated_at = '2025-07-22 10:01:35' WHERE id = 19559;
41	5.26 ms	"COMMIT" Parameters: [] View formatted query View runnable query Explain query "COMMIT" "COMMIT";
42	1.25 ms	SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC Parameters: [`1 1 "uvdesk.ticket.status_updated"`] View formatted query View runnable query Explain query SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = 1 AND u0_.is_predefind = 1 AND u1_.event = 'uvdesk.ticket.status_updated' ORDER BY u0_.sort_order ASC;
43	1.95 ms	SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = ? Parameters: [`"20123-761-VJX"`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = ? SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = '20123-761-VJX';
44	0.33 ms	SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = ? LIMIT 1 Parameters: [`"5"`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = ? LIMIT 1 SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = '5' LIMIT 1;
45	0.46 ms	SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = ? Parameters: [`1067`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = ? SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = 1067;
46	0.32 ms	SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = ? LIMIT 1 Parameters: [`"lbarreto@gruporsi.net"`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = ? LIMIT 1 SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = 'lbarreto@gruporsi.net' LIMIT 1;
47	0.32 ms	"START TRANSACTION" Parameters: [] View formatted query View runnable query Explain query "START TRANSACTION" "START TRANSACTION";
48	0.52 ms	UPDATE uv_ticket SET status_id = ?, updated_at = ? WHERE id = ? Parameters: [`5 "2025-07-22 10:01:37" 20123`] View formatted query View runnable query Explain query UPDATE uv_ticket SET status_id = ?, updated_at = ? WHERE id = ? UPDATE uv_ticket SET status_id = 5, updated_at = '2025-07-22 10:01:37' WHERE id = 20123;
49	4.48 ms	"COMMIT" Parameters: [] View formatted query View runnable query Explain query "COMMIT" "COMMIT";
50	0.63 ms	SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC Parameters: [`1 1 "uvdesk.ticket.status_updated"`] View formatted query View runnable query Explain query SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = 1 AND u0_.is_predefind = 1 AND u1_.event = 'uvdesk.ticket.status_updated' ORDER BY u0_.sort_order ASC;
51	0.44 ms	SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = ? Parameters: [`"20655-053-TSP"`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = ? SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = '20655-053-TSP';
52	0.28 ms	SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = ? LIMIT 1 Parameters: [`"5"`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = ? LIMIT 1 SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = '5' LIMIT 1;
53	0.55 ms	SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = ? Parameters: [`1049`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = ? SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = 1049;
54	0.31 ms	SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = ? LIMIT 1 Parameters: [`"proyectos@sildan.com.uy"`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = ? LIMIT 1 SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = 'proyectos@sildan.com.uy' LIMIT 1;
55	0.19 ms	"START TRANSACTION" Parameters: [] View formatted query View runnable query Explain query "START TRANSACTION" "START TRANSACTION";
56	0.58 ms	UPDATE uv_ticket SET status_id = ?, updated_at = ? WHERE id = ? Parameters: [`5 "2025-07-22 10:01:38" 20655`] View formatted query View runnable query Explain query UPDATE uv_ticket SET status_id = ?, updated_at = ? WHERE id = ? UPDATE uv_ticket SET status_id = 5, updated_at = '2025-07-22 10:01:38' WHERE id = 20655;
57	4.28 ms	"COMMIT" Parameters: [] View formatted query View runnable query Explain query "COMMIT" "COMMIT";
58	0.49 ms	SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC Parameters: [`1 1 "uvdesk.ticket.status_updated"`] View formatted query View runnable query Explain query SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = ? AND u0_.is_predefind = ? AND u1_.event = ? ORDER BY u0_.sort_order ASC SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = 1 AND u0_.is_predefind = 1 AND u1_.event = 'uvdesk.ticket.status_updated' ORDER BY u0_.sort_order ASC;

Database Connections

Name	Service
default	doctrine.dbal.default_connection

Entity Managers

Name	Service
default	doctrine.orm.default_entity_manager

Second Level Cache

0 Hits

0 Misses

0 Puts

Entities Mapping

Class	Mapping errors
Webkul\UVDesk\CoreFrameworkBundle\Entity\User	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\EmailTemplates	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SavedFilters	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportPrivilege	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportTeam	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\Ticket	The association Webkul\UVDesk\CoreFrameworkBundle\Entity\Ticket#supportGroup refers to the inverse side field Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup#tickets which does not exist.
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketStatus	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketPriority	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketType	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportTicketSubtypes	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\Thread	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketRating	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\Tag	The field Webkul\UVDesk\CoreFrameworkBundle\Entity\Tag#tickets is on the inverse side of a bi-directional relationship, but the specified mappedBy association on the target-entity Webkul\UVDesk\CoreFrameworkBundle\Entity\Ticket#supportTags does not contain the required 'inversedBy="tickets"' attribute.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportLabel	No errors.
Webkul\UVDesk\AutomationBundle\Entity\Workflow	The mappings Webkul\UVDesk\AutomationBundle\Entity\Workflow#workflowEvents and Webkul\UVDesk\AutomationBundle\Entity\WorkflowEvents#workflow are inconsistent with each other.
Webkul\UVDesk\AutomationBundle\Entity\WorkflowEvents	The association Webkul\UVDesk\AutomationBundle\Entity\WorkflowEvents#workflow refers to the inverse side field Webkul\UVDesk\AutomationBundle\Entity\Workflow#WorkflowEvents which does not exist.

Symfony Profiler

https://ticketsdemo.softguard.com/public/es/member/tickets/mass-xhr Return to referer URL

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Entities Mapping