Report :: agentActivityXHR
Request
GET Parameters
| Key | Value |
|---|---|
| after | "2025-10-09" |
| agent | "157" |
| before | "2025-10-14" |
POST Parameters
No POST parameters
Uploaded Files
No files were uploaded
Request Attributes
| Key | Value |
|---|---|
| _controller | "Webkul\UVDesk\CoreFrameworkBundle\Controller\Report::agentActivityXHR" |
| _firewall_context | "security.firewall.map.context.back_support" |
| _locale | "es" |
| _route | "helpdesk_member_agent_activity_xhr" |
| _route_params | [ "_locale" => "es" ] |
Request Headers
| Header | Value |
|---|---|
| accept | "application/json, text/javascript, */*; q=0.01" |
| accept-encoding | "gzip, deflate, br, zstd" |
| accept-language | "es-419,es;q=0.9,it-IT;q=0.8,it;q=0.7,es-ES;q=0.6,en;q=0.5,en-GB;q=0.4,en-US;q=0.3,pt;q=0.2" |
| connection | "close" |
| cookie | "_ga=GA1.1.1989536661.1736782486; ajs_anonymous_id=07b32c34-61ca-4bb6-9d50-bca9a38a43a3; _clck=3imxo9%5E2%5Efzn%5E0%5E1769; _ga_QDFRY3HN6S=GS2.1.s1758911787$o39$g1$t1758912038$j60$l0$h0; MYAPPSESSID=i997noampa05utj2bf55pftlhj" |
| host | "ticketsdemo.softguard.com" |
| referer | "https://ticketsdemo.softguard.com/public/es/member/agent/activity/list" |
| sec-ch-ua | ""Microsoft Edge";v="141", "Not?A_Brand";v="8", "Chromium";v="141"" |
| sec-ch-ua-mobile | "?0" |
| sec-ch-ua-platform | ""Windows"" |
| sec-fetch-dest | "empty" |
| sec-fetch-mode | "cors" |
| sec-fetch-site | "same-origin" |
| user-agent | "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/141.0.0.0 Safari/537.36 Edg/141.0.0.0" |
| x-accel-internal | "/internal-nginx-static-location" |
| x-php-ob-level | 1 |
| x-real-ip | "200.123.104.146" |
| x-requested-with | "XMLHttpRequest" |
Request Content
Request content not available (it was retrieved as a resource).
Response
Response Headers
| Header | Value |
|---|---|
| cache-control | "private, must-revalidate" |
| content-type | "application/json" |
| date | "Tue, 14 Oct 2025 13:50:23 GMT" |
| expires | -1 |
| pragma | "no-cache" |
| x-debug-token | "2725ae" |
Cookies
Request Cookies
| Key | Value |
|---|---|
| MYAPPSESSID | "i997noampa05utj2bf55pftlhj" |
| _clck | "3imxo9^2^fzn^0^1769" |
| _ga | "GA1.1.1989536661.1736782486" |
| _ga_QDFRY3HN6S | "GS2.1.s1758911787$o39$g1$t1758912038$j60$l0$h0" |
| ajs_anonymous_id | "07b32c34-61ca-4bb6-9d50-bca9a38a43a3" |
Response Cookies
No response cookies
Session
Session Metadata
| Key | Value |
|---|---|
| Created | "Tue, 14 Oct 25 10:49:34 -0300" |
| Last used | "Tue, 14 Oct 25 10:50:22 -0300" |
| Lifetime | "0" |
Session Attributes
| Attribute | Value |
|---|---|
| _security_back_support | """ O:74:"Symfony\Component\Security\Core\Authentication\Token\UsernamePasswordToken":3:{i:0;N;i:1;s:12:"back_support";i:2;a:5:{i:0;O:45:"Webkul\UVDesk\CoreFrameworkBundle\Entity\User":17:{s:49:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00id";i:39;s:52:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00email";s:23:"fcanonico@softguard.com";s:54:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00proxyId";N;s:55:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00password";s:60:"$2y$13$TSWjcmmKie0/skIcxJgZE.pSfdTt05FpQj4OoZ8on1mTpSaRBa02W";s:56:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00firstName";s:12:"HELP DESK FC";s:55:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00lastName";s:0:"";s:56:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00isEnabled";b:1;s:63:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00verificationCode";s:32:"sgIueICC4Ysq9j4tuLSDbja64dB4osI3";s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00userInstance";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:1:{i:0;O:53:"Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance":23:{s:57:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00id";i:44;s:61:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00source";s:7:"website";s:62:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00skypeId";N;s:68:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00contactNumber";s:0:"";s:66:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00designation";s:15:"Gerente 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""" |
Flashes
Flashes
No flash messages were created.
Server Parameters
Server Parameters
Defined in .env
| Key | Value |
|---|---|
| APP_DEBUG | "1" |
| APP_ENV | "dev" |
| APP_SECRET | "YOUR_APP_SECRET" |
| DATABASE_URL | "mysql://tkt2_dev:9Wmxx_764@database-plesk.cfcc6wi065dc.us-east-1.rds.amazonaws.com:3306/admin_tkt2_dev" |
| EXTERNAL_PATH | "https://tickets.softguard.com/external/Controllers/" |
| MAILER_URL | "null://localhost" |
| REDIS_HOST | "127.0.0.1" |
| REDIS_PORT | "6379" |
| REDIS_URL | "redis://localhost:6379" |
| TOKEN_TRANSLATE | "8CDCD4D5-8284-48C0-B75A-4D3AAF379C87" |
| URL_API | "https://sistema.softguard.com/sistema/sg/endpoint/" |
| URL_API_TRANSLATE | "https://desktop.softguard.com/rest/search/getLocale?" |
Defined as regular env variables
| Key | Value |
|---|---|
| CONTEXT_DOCUMENT_ROOT | "/var/www/vhosts/ticketsdemo.softguard.com/httpdocs" |
| CONTEXT_PREFIX | "" |
| DOCUMENT_ROOT | "/var/www/vhosts/ticketsdemo.softguard.com/httpdocs" |
| FCGI_ROLE | "RESPONDER" |
| GATEWAY_INTERFACE | "CGI/1.1" |
| HOME | "/var/www/vhosts/ticketsdemo.softguard.com" |
| HTTPS | "on" |
| HTTP_ACCEPT | "application/json, text/javascript, */*; q=0.01" |
| HTTP_ACCEPT_ENCODING | "gzip, deflate, br, zstd" |
| HTTP_ACCEPT_LANGUAGE | "es-419,es;q=0.9,it-IT;q=0.8,it;q=0.7,es-ES;q=0.6,en;q=0.5,en-GB;q=0.4,en-US;q=0.3,pt;q=0.2" |
| HTTP_CONNECTION | "close" |
| HTTP_COOKIE | "_ga=GA1.1.1989536661.1736782486; ajs_anonymous_id=07b32c34-61ca-4bb6-9d50-bca9a38a43a3; _clck=3imxo9%5E2%5Efzn%5E0%5E1769; _ga_QDFRY3HN6S=GS2.1.s1758911787$o39$g1$t1758912038$j60$l0$h0; MYAPPSESSID=i997noampa05utj2bf55pftlhj" |
| HTTP_HOST | "ticketsdemo.softguard.com" |
| HTTP_REFERER | "https://ticketsdemo.softguard.com/public/es/member/agent/activity/list" |
| HTTP_SEC_CH_UA | ""Microsoft Edge";v="141", "Not?A_Brand";v="8", "Chromium";v="141"" |
| HTTP_SEC_CH_UA_MOBILE | "?0" |
| HTTP_SEC_CH_UA_PLATFORM | ""Windows"" |
| HTTP_SEC_FETCH_DEST | "empty" |
| HTTP_SEC_FETCH_MODE | "cors" |
| HTTP_SEC_FETCH_SITE | "same-origin" |
| HTTP_USER_AGENT | "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/141.0.0.0 Safari/537.36 Edg/141.0.0.0" |
| HTTP_X_ACCEL_INTERNAL | "/internal-nginx-static-location" |
| HTTP_X_REAL_IP | "200.123.104.146" |
| HTTP_X_REQUESTED_WITH | "XMLHttpRequest" |
| PATH | "/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin" |
| PATH_INFO | "/es/member/agent/activity/xhr" |
| PATH_TRANSLATED | "/var/www/vhosts/ticketsdemo.softguard.com/httpdocs/es/member/agent/activity/xhr" |
| PHP_SELF | "/public/index.php/es/member/agent/activity/xhr" |
| QUERY_STRING | "agent=157&after=2025-10-09&before=2025-10-14" |
| REDIRECT_HTTPS | "on" |
| REDIRECT_QUERY_STRING | "agent=157&after=2025-10-09&before=2025-10-14" |
| REDIRECT_SCRIPT_URI | "https://ticketsdemo.softguard.com/public/es/member/agent/activity/xhr" |
| REDIRECT_SCRIPT_URL | "/public/es/member/agent/activity/xhr" |
| REDIRECT_SSL_TLS_SNI | "ticketsdemo.softguard.com" |
| REDIRECT_STATUS | "200" |
| REDIRECT_UNIQUE_ID | "aO5VHus-HyUS6EndYsucVAAAAEI" |
| REDIRECT_URL | "/public/es/member/agent/activity/xhr" |
| REMOTE_ADDR | "200.123.104.146" |
| REMOTE_PORT | "55168" |
| REQUEST_METHOD | "GET" |
| REQUEST_SCHEME | "https" |
| REQUEST_TIME | 1760449822 |
| REQUEST_TIME_FLOAT | 1760449822.7806 |
| REQUEST_URI | "/public/es/member/agent/activity/xhr?agent=157&after=2025-10-09&before=2025-10-14" |
| SCRIPT_FILENAME | "/var/www/vhosts/ticketsdemo.softguard.com/httpdocs/public/index.php" |
| SCRIPT_NAME | "/public/index.php" |
| SCRIPT_URI | "https://ticketsdemo.softguard.com/public/es/member/agent/activity/xhr" |
| SCRIPT_URL | "/public/es/member/agent/activity/xhr" |
| SERVER_ADDR | "172.31.30.111" |
| SERVER_ADMIN | "[no address given]" |
| SERVER_NAME | "ticketsdemo.softguard.com" |
| SERVER_PORT | "443" |
| SERVER_PROTOCOL | "HTTP/1.0" |
| SERVER_SIGNATURE | "<address>Apache Server at ticketsdemo.softguard.com Port 443</address>\n" |
| SERVER_SOFTWARE | "Apache" |
| SSL_TLS_SNI | "ticketsdemo.softguard.com" |
| SYMFONY_DOTENV_VARS | "APP_ENV,APP_DEBUG,APP_SECRET,DATABASE_URL,MAILER_URL,EXTERNAL_PATH,URL_API,URL_API_TRANSLATE,TOKEN_TRANSLATE,REDIS_URL,REDIS_HOST,REDIS_PORT" |
| UNIQUE_ID | "aO5VHus-HyUS6EndYsucVAAAAEI" |
| USER | "ftpticketsdemo" |
| proxy-nokeepalive | "1" |