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12 Different statements

242.65 ms Query time

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SELECT u0_.id AS id_0, u0_.email AS email_1, u0_.proxy_id AS proxy_id_2, u0_.password AS password_3, u0_.first_name AS first_name_4, u0_.last_name AS last_name_5, u0_.is_enabled AS is_enabled_6, u0_.verification_code AS verification_code_7, u0_.timezone AS timezone_8, u0_.timeformat AS timeformat_9, u0_.lastactivity AS lastactivity_10, u0_.es_ultra AS es_ultra_11, u1_.id AS id_12, u1_.source AS source_13, u1_.skype_id AS skype_id_14, u1_.contact_number AS contact_number_15, u1_.designation AS designation_16, u1_.signature AS signature_17, u1_.profile_image_path AS profile_image_path_18, u1_.created_at AS created_at_19, u1_.updated_at AS updated_at_20, u1_.is_active AS is_active_21, u1_.is_verified AS is_verified_22, u1_.is_starred AS is_starred_23, u1_.ticket_access_level AS ticket_access_level_24, u0_.idor AS idor_25, u1_.user_id AS user_id_26, u1_.supportRole_id AS supportRole_id_27 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON (u0_.id = u1_.user_id) LEFT JOIN uv_support_role u2_ ON u1_.supportRole_id = u2_.id WHERE u0_.email = ? AND u2_.id = ? LIMIT 1
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.id = ?
SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1
SELECT t0.id AS id_1, t0.status AS status_2, t0.brand_color AS brand_color_3, t0.page_background_color AS page_background_color_4, t0.header_background_color AS header_background_color_5, t0.link_color AS link_color_6, t0.article_text_color AS article_text_color_7, t0.ticket_create_option AS ticket_create_option_8, t0.site_description AS site_description_9, t0.meta_description AS meta_description_10, t0.meta_keywords AS meta_keywords_11, t0.homepage_content AS homepage_content_12, t0.white_list AS white_list_13, t0.black_list AS black_list_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.broadcast_message AS broadcast_message_17, t0.disable_customer_login AS disable_customer_login_18, t0.script AS script_19, t0.custom_css AS custom_css_20, t0.is_active AS is_active_21, t0.header_links AS header_links_22, t0.footer_links AS footer_links_23, t0.banner_background_color AS banner_background_color_24, t0.link_hover_color AS link_hover_color_25, t0.login_required_to_create AS login_required_to_create_26, t0.remove_customer_login_button AS remove_customer_login_button_27, t0.remove_branding_content AS remove_branding_content_28, t0.website AS website_29 FROM uv_website_knowledgebase t0 WHERE t0.website = ? AND t0.status = ? LIMIT 1
SELECT COUNT(DISTINCT u0_.id) AS sclr_0 FROM uv_ticket u0_ LEFT JOIN uv_user u1_ ON u0_.agent_id = u1_.id LEFT JOIN uv_user_instance u2_ ON u1_.id = u2_.user_id LEFT JOIN uv_ticket_status u3_ ON u0_.status_id = u3_.id LEFT JOIN uv_user u4_ ON u0_.customer_id = u4_.id LEFT JOIN uv_support_group u5_ ON u0_.group_id = u5_.id LEFT JOIN uv_ticket_priority u6_ ON u0_.priority_id = u6_.id LEFT JOIN uv_ticket_type u7_ ON u0_.type_id = u7_.id LEFT JOIN uv_tickets_collaborators u9_ ON u0_.id = u9_.ticket_id LEFT JOIN uv_user u8_ ON u8_.id = u9_.user_id WHERE (u0_.agent_id IS NULL OR u2_.supportRole_id <> 4) AND (u0_.subject LIKE ? OR u1_.email LIKE ? OR CONCAT(u0_.id, '-', u0_.numeracion) LIKE ? OR u0_.reference LIKE ?) AND (u0_.customer_id = ? OR u8_.id = ?) AND u0_.is_trashed <> 1 ORDER BY u0_.updated_at DESC
SELECT DISTINCT u0_.id AS id_0, u0_.updated_at AS updated_at_1 FROM uv_ticket u0_ LEFT JOIN uv_user u1_ ON u0_.agent_id = u1_.id LEFT JOIN uv_user_instance u2_ ON u1_.id = u2_.user_id LEFT JOIN uv_ticket_status u3_ ON u0_.status_id = u3_.id LEFT JOIN uv_user u4_ ON u0_.customer_id = u4_.id LEFT JOIN uv_support_group u5_ ON u0_.group_id = u5_.id LEFT JOIN uv_ticket_priority u6_ ON u0_.priority_id = u6_.id LEFT JOIN uv_ticket_type u7_ ON u0_.type_id = u7_.id LEFT JOIN uv_tickets_collaborators u9_ ON u0_.id = u9_.ticket_id LEFT JOIN uv_user u8_ ON u8_.id = u9_.user_id WHERE (u0_.agent_id IS NULL OR u2_.supportRole_id <> 4) AND (u0_.subject LIKE ? OR u1_.email LIKE ? OR CONCAT(u0_.id, '-', u0_.numeracion) LIKE ? OR u0_.reference LIKE ?) AND (u0_.customer_id = ? OR u8_.id = ?) AND u0_.is_trashed <> 1 ORDER BY u0_.updated_at DESC LIMIT 10
SELECT DISTINCT u0_.id AS id_0, u1_.id AS id_1, CONCAT(u0_.first_name, ' ', u0_.last_name) AS sclr_2, u2_.id AS id_3, u2_.numeracion AS numeracion_4, u2_.source AS source_5, u2_.mailbox_email AS mailbox_email_6, u2_.subject AS subject_7, u2_.reference AS reference_8, u2_.reference_ids AS reference_ids_9, u2_.is_new AS is_new_10, u2_.is_replied AS is_replied_11, u2_.is_reply_enabled AS is_reply_enabled_12, u2_.is_starred AS is_starred_13, u2_.is_trashed AS is_trashed_14, u2_.is_agent_viewed AS is_agent_viewed_15, u2_.is_customer_viewed AS is_customer_viewed_16, u2_.created_at AS created_at_17, u2_.updated_at AS updated_at_18, u2_.codigo_series AS codigo_series_19, u2_.business_impact AS business_impact_20, u2_.whatsapp AS whatsapp_21, u2_.url_plataforma AS url_plataforma_22, u3_.id AS id_23, u3_.code AS code_24, u3_.description AS description_25, u3_.color_code AS color_code_26, u3_.sort_order AS sort_order_27, u4_.id AS id_28, u4_.name AS name_29, u4_.description AS description_30, u4_.created_at AS created_at_31, u4_.is_active AS is_active_32, u4_.user_view AS user_view_33, u5_.id AS id_34, u5_.code AS code_35, u5_.description AS description_36, u5_.color_code AS color_code_37, u6_.id AS id_38, u6_.code AS code_39, u6_.description AS description_40, u6_.is_active AS is_active_41 FROM uv_ticket u2_ LEFT JOIN uv_user u0_ ON u2_.agent_id = u0_.id LEFT JOIN uv_user_instance u7_ ON u0_.id = u7_.user_id LEFT JOIN uv_ticket_status u3_ ON u2_.status_id = u3_.id LEFT JOIN uv_user u1_ ON u2_.customer_id = u1_.id LEFT JOIN uv_support_group u4_ ON u2_.group_id = u4_.id LEFT JOIN uv_ticket_priority u5_ ON u2_.priority_id = u5_.id LEFT JOIN uv_ticket_type u6_ ON u2_.type_id = u6_.id LEFT JOIN uv_tickets_collaborators u9_ ON u2_.id = u9_.ticket_id LEFT JOIN uv_user u8_ ON u8_.id = u9_.user_id WHERE (u2_.agent_id IS NULL OR u7_.supportRole_id <> 4) AND (u2_.subject LIKE ? OR u0_.email LIKE ? OR CONCAT(u2_.id, '-', u2_.numeracion) LIKE ? OR u2_.reference LIKE ?) AND (u2_.customer_id = ? OR u8_.id = ?) AND u2_.is_trashed <> 1 AND u2_.id IN (?) ORDER BY u2_.updated_at DESC
SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1
SELECT t.message AS threadMessage
                FROM uv_thread t
                WHERE t.ticket_id = :ticketId
                ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC
                LIMIT 1
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.profile_image_path AS profile_image_path_5, u1_.profile_image_path AS profile_image_path_6, u1_.is_active AS is_active_7, u1_.is_verified AS is_verified_8, u1_.designation AS designation_9, u1_.contact_number AS contact_number_10, u1_.signature AS signature_11, u1_.ticket_access_level AS ticket_access_level_12 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ?
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1
SELECT t.message AS threadMessage
                FROM uv_thread t
                WHERE t.ticket_id = :ticketId
                ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC
                LIMIT 1
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.profile_image_path AS profile_image_path_5, u1_.profile_image_path AS profile_image_path_6, u1_.is_active AS is_active_7, u1_.is_verified AS is_verified_8, u1_.designation AS designation_9, u1_.contact_number AS contact_number_10, u1_.signature AS signature_11, u1_.ticket_access_level AS ticket_access_level_12 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ?
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1
SELECT t.message AS threadMessage
                FROM uv_thread t
                WHERE t.ticket_id = :ticketId
                ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC
                LIMIT 1
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.profile_image_path AS profile_image_path_5, u1_.profile_image_path AS profile_image_path_6, u1_.is_active AS is_active_7, u1_.is_verified AS is_verified_8, u1_.designation AS designation_9, u1_.contact_number AS contact_number_10, u1_.signature AS signature_11, u1_.ticket_access_level AS ticket_access_level_12 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ?
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1
SELECT t.message AS threadMessage
                FROM uv_thread t
                WHERE t.ticket_id = :ticketId
                ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC
                LIMIT 1
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.profile_image_path AS profile_image_path_5, u1_.profile_image_path AS profile_image_path_6, u1_.is_active AS is_active_7, u1_.is_verified AS is_verified_8, u1_.designation AS designation_9, u1_.contact_number AS contact_number_10, u1_.signature AS signature_11, u1_.ticket_access_level AS ticket_access_level_12 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ?
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1
SELECT t.message AS threadMessage
                FROM uv_thread t
                WHERE t.ticket_id = :ticketId
                ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC
                LIMIT 1
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1
SELECT t.message AS threadMessage
                FROM uv_thread t
                WHERE t.ticket_id = :ticketId
                ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC
                LIMIT 1
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1
SELECT t.message AS threadMessage
                FROM uv_thread t
                WHERE t.ticket_id = :ticketId
                ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC
                LIMIT 1
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1
SELECT t.message AS threadMessage
                FROM uv_thread t
                WHERE t.ticket_id = :ticketId
                ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC
                LIMIT 1
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1
SELECT t.message AS threadMessage
                FROM uv_thread t
                WHERE t.ticket_id = :ticketId
                ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC
                LIMIT 1
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1
SELECT t.message AS threadMessage
                FROM uv_thread t
                WHERE t.ticket_id = :ticketId
                ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC
                LIMIT 1
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?

#▲	Time	Info
1	6.46 ms	SELECT u0_.id AS id_0, u0_.email AS email_1, u0_.proxy_id AS proxy_id_2, u0_.password AS password_3, u0_.first_name AS first_name_4, u0_.last_name AS last_name_5, u0_.is_enabled AS is_enabled_6, u0_.verification_code AS verification_code_7, u0_.timezone AS timezone_8, u0_.timeformat AS timeformat_9, u0_.lastactivity AS lastactivity_10, u0_.es_ultra AS es_ultra_11, u1_.id AS id_12, u1_.source AS source_13, u1_.skype_id AS skype_id_14, u1_.contact_number AS contact_number_15, u1_.designation AS designation_16, u1_.signature AS signature_17, u1_.profile_image_path AS profile_image_path_18, u1_.created_at AS created_at_19, u1_.updated_at AS updated_at_20, u1_.is_active AS is_active_21, u1_.is_verified AS is_verified_22, u1_.is_starred AS is_starred_23, u1_.ticket_access_level AS ticket_access_level_24, u0_.idor AS idor_25, u1_.user_id AS user_id_26, u1_.supportRole_id AS supportRole_id_27 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON (u0_.id = u1_.user_id) LEFT JOIN uv_support_role u2_ ON u1_.supportRole_id = u2_.id WHERE u0_.email = ? AND u2_.id = ? LIMIT 1 Parameters: [`"fjgfrancojg@gmail.com" 4`] View formatted query View runnable query Explain query SELECT u0_.id AS id_0, u0_.email AS email_1, u0_.proxy_id AS proxy_id_2, u0_.password AS password_3, u0_.first_name AS first_name_4, u0_.last_name AS last_name_5, u0_.is_enabled AS is_enabled_6, u0_.verification_code AS verification_code_7, u0_.timezone AS timezone_8, u0_.timeformat AS timeformat_9, u0_.lastactivity AS lastactivity_10, u0_.es_ultra AS es_ultra_11, u1_.id AS id_12, u1_.source AS source_13, u1_.skype_id AS skype_id_14, u1_.contact_number AS contact_number_15, u1_.designation AS designation_16, u1_.signature AS signature_17, u1_.profile_image_path AS profile_image_path_18, u1_.created_at AS created_at_19, u1_.updated_at AS updated_at_20, u1_.is_active AS is_active_21, u1_.is_verified AS is_verified_22, u1_.is_starred AS is_starred_23, u1_.ticket_access_level AS ticket_access_level_24, u0_.idor AS idor_25, u1_.user_id AS user_id_26, u1_.supportRole_id AS supportRole_id_27 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON (u0_.id = u1_.user_id) LEFT JOIN uv_support_role u2_ ON u1_.supportRole_id = u2_.id WHERE u0_.email = ? AND u2_.id = ? LIMIT 1 SELECT u0_.id AS id_0, u0_.email AS email_1, u0_.proxy_id AS proxy_id_2, u0_.password AS password_3, u0_.first_name AS first_name_4, u0_.last_name AS last_name_5, u0_.is_enabled AS is_enabled_6, u0_.verification_code AS verification_code_7, u0_.timezone AS timezone_8, u0_.timeformat AS timeformat_9, u0_.lastactivity AS lastactivity_10, u0_.es_ultra AS es_ultra_11, u1_.id AS id_12, u1_.source AS source_13, u1_.skype_id AS skype_id_14, u1_.contact_number AS contact_number_15, u1_.designation AS designation_16, u1_.signature AS signature_17, u1_.profile_image_path AS profile_image_path_18, u1_.created_at AS created_at_19, u1_.updated_at AS updated_at_20, u1_.is_active AS is_active_21, u1_.is_verified AS is_verified_22, u1_.is_starred AS is_starred_23, u1_.ticket_access_level AS ticket_access_level_24, u0_.idor AS idor_25, u1_.user_id AS user_id_26, u1_.supportRole_id AS supportRole_id_27 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON (u0_.id = u1_.user_id) LEFT JOIN uv_support_role u2_ ON u1_.supportRole_id = u2_.id WHERE u0_.email = 'fjgfrancojg@gmail.com' AND u2_.id = 4 LIMIT 1;
2	0.61 ms	SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.id = ? Parameters: [`4`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.id = ? SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.id = 4;
3	0.43 ms	SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1 Parameters: [`"knowledgebase"`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = ? LIMIT 1 SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = 'knowledgebase' LIMIT 1;
4	0.53 ms	SELECT t0.id AS id_1, t0.status AS status_2, t0.brand_color AS brand_color_3, t0.page_background_color AS page_background_color_4, t0.header_background_color AS header_background_color_5, t0.link_color AS link_color_6, t0.article_text_color AS article_text_color_7, t0.ticket_create_option AS ticket_create_option_8, t0.site_description AS site_description_9, t0.meta_description AS meta_description_10, t0.meta_keywords AS meta_keywords_11, t0.homepage_content AS homepage_content_12, t0.white_list AS white_list_13, t0.black_list AS black_list_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.broadcast_message AS broadcast_message_17, t0.disable_customer_login AS disable_customer_login_18, t0.script AS script_19, t0.custom_css AS custom_css_20, t0.is_active AS is_active_21, t0.header_links AS header_links_22, t0.footer_links AS footer_links_23, t0.banner_background_color AS banner_background_color_24, t0.link_hover_color AS link_hover_color_25, t0.login_required_to_create AS login_required_to_create_26, t0.remove_customer_login_button AS remove_customer_login_button_27, t0.remove_branding_content AS remove_branding_content_28, t0.website AS website_29 FROM uv_website_knowledgebase t0 WHERE t0.website = ? AND t0.status = ? LIMIT 1 Parameters: [`2 1`] View formatted query View runnable query Explain query SELECT t0.id AS id_1, t0.status AS status_2, t0.brand_color AS brand_color_3, t0.page_background_color AS page_background_color_4, t0.header_background_color AS header_background_color_5, t0.link_color AS link_color_6, t0.article_text_color AS article_text_color_7, t0.ticket_create_option AS ticket_create_option_8, t0.site_description AS site_description_9, t0.meta_description AS meta_description_10, t0.meta_keywords AS meta_keywords_11, t0.homepage_content AS homepage_content_12, t0.white_list AS white_list_13, t0.black_list AS black_list_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.broadcast_message AS broadcast_message_17, t0.disable_customer_login AS disable_customer_login_18, t0.script AS script_19, t0.custom_css AS custom_css_20, t0.is_active AS is_active_21, t0.header_links AS header_links_22, t0.footer_links AS footer_links_23, t0.banner_background_color AS banner_background_color_24, t0.link_hover_color AS link_hover_color_25, t0.login_required_to_create AS login_required_to_create_26, t0.remove_customer_login_button AS remove_customer_login_button_27, t0.remove_branding_content AS remove_branding_content_28, t0.website AS website_29 FROM uv_website_knowledgebase t0 WHERE t0.website = ? AND t0.status = ? LIMIT 1 SELECT t0.id AS id_1, t0.status AS status_2, t0.brand_color AS brand_color_3, t0.page_background_color AS page_background_color_4, t0.header_background_color AS header_background_color_5, t0.link_color AS link_color_6, t0.article_text_color AS article_text_color_7, t0.ticket_create_option AS ticket_create_option_8, t0.site_description AS site_description_9, t0.meta_description AS meta_description_10, t0.meta_keywords AS meta_keywords_11, t0.homepage_content AS homepage_content_12, t0.white_list AS white_list_13, t0.black_list AS black_list_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.broadcast_message AS broadcast_message_17, t0.disable_customer_login AS disable_customer_login_18, t0.script AS script_19, t0.custom_css AS custom_css_20, t0.is_active AS is_active_21, t0.header_links AS header_links_22, t0.footer_links AS footer_links_23, t0.banner_background_color AS banner_background_color_24, t0.link_hover_color AS link_hover_color_25, t0.login_required_to_create AS login_required_to_create_26, t0.remove_customer_login_button AS remove_customer_login_button_27, t0.remove_branding_content AS remove_branding_content_28, t0.website AS website_29 FROM uv_website_knowledgebase t0 WHERE t0.website = 2 AND t0.status = 1 LIMIT 1;
5	106.08 ms	SELECT COUNT(DISTINCT u0_.id) AS sclr_0 FROM uv_ticket u0_ LEFT JOIN uv_user u1_ ON u0_.agent_id = u1_.id LEFT JOIN uv_user_instance u2_ ON u1_.id = u2_.user_id LEFT JOIN uv_ticket_status u3_ ON u0_.status_id = u3_.id LEFT JOIN uv_user u4_ ON u0_.customer_id = u4_.id LEFT JOIN uv_support_group u5_ ON u0_.group_id = u5_.id LEFT JOIN uv_ticket_priority u6_ ON u0_.priority_id = u6_.id LEFT JOIN uv_ticket_type u7_ ON u0_.type_id = u7_.id LEFT JOIN uv_tickets_collaborators u9_ ON u0_.id = u9_.ticket_id LEFT JOIN uv_user u8_ ON u8_.id = u9_.user_id WHERE (u0_.agent_id IS NULL OR u2_.supportRole_id <> 4) AND (u0_.subject LIKE ? OR u1_.email LIKE ? OR CONCAT(u0_.id, '-', u0_.numeracion) LIKE ? OR u0_.reference LIKE ?) AND (u0_.customer_id = ? OR u8_.id = ?) AND u0_.is_trashed <> 1 ORDER BY u0_.updated_at DESC Parameters: [`"%w%" "%w%" "%w%" "%w%" 169 169`] View formatted query View runnable query Explain query SELECT COUNT(DISTINCT u0_.id) AS sclr_0 FROM uv_ticket u0_ LEFT JOIN uv_user u1_ ON u0_.agent_id = u1_.id LEFT JOIN uv_user_instance u2_ ON u1_.id = u2_.user_id LEFT JOIN uv_ticket_status u3_ ON u0_.status_id = u3_.id LEFT JOIN uv_user u4_ ON u0_.customer_id = u4_.id LEFT JOIN uv_support_group u5_ ON u0_.group_id = u5_.id LEFT JOIN uv_ticket_priority u6_ ON u0_.priority_id = u6_.id LEFT JOIN uv_ticket_type u7_ ON u0_.type_id = u7_.id LEFT JOIN uv_tickets_collaborators u9_ ON u0_.id = u9_.ticket_id LEFT JOIN uv_user u8_ ON u8_.id = u9_.user_id WHERE ( u0_.agent_id IS NULL OR u2_.supportRole_id <> 4 ) AND ( u0_.subject LIKE ? OR u1_.email LIKE ? OR CONCAT(u0_.id, '-', u0_.numeracion) LIKE ? OR u0_.reference LIKE ? ) AND ( u0_.customer_id = ? OR u8_.id = ? ) AND u0_.is_trashed <> 1 ORDER BY u0_.updated_at DESC SELECT COUNT(DISTINCT u0_.id) AS sclr_0 FROM uv_ticket u0_ LEFT JOIN uv_user u1_ ON u0_.agent_id = u1_.id LEFT JOIN uv_user_instance u2_ ON u1_.id = u2_.user_id LEFT JOIN uv_ticket_status u3_ ON u0_.status_id = u3_.id LEFT JOIN uv_user u4_ ON u0_.customer_id = u4_.id LEFT JOIN uv_support_group u5_ ON u0_.group_id = u5_.id LEFT JOIN uv_ticket_priority u6_ ON u0_.priority_id = u6_.id LEFT JOIN uv_ticket_type u7_ ON u0_.type_id = u7_.id LEFT JOIN uv_tickets_collaborators u9_ ON u0_.id = u9_.ticket_id LEFT JOIN uv_user u8_ ON u8_.id = u9_.user_id WHERE (u0_.agent_id IS NULL OR u2_.supportRole_id <> 4) AND (u0_.subject LIKE '%w%' OR u1_.email LIKE '%w%' OR CONCAT(u0_.id, '-', u0_.numeracion) LIKE '%w%' OR u0_.reference LIKE '%w%') AND (u0_.customer_id = 169 OR u8_.id = 169) AND u0_.is_trashed <> 1 ORDER BY u0_.updated_at DESC;
6	106.78 ms	SELECT DISTINCT u0_.id AS id_0, u0_.updated_at AS updated_at_1 FROM uv_ticket u0_ LEFT JOIN uv_user u1_ ON u0_.agent_id = u1_.id LEFT JOIN uv_user_instance u2_ ON u1_.id = u2_.user_id LEFT JOIN uv_ticket_status u3_ ON u0_.status_id = u3_.id LEFT JOIN uv_user u4_ ON u0_.customer_id = u4_.id LEFT JOIN uv_support_group u5_ ON u0_.group_id = u5_.id LEFT JOIN uv_ticket_priority u6_ ON u0_.priority_id = u6_.id LEFT JOIN uv_ticket_type u7_ ON u0_.type_id = u7_.id LEFT JOIN uv_tickets_collaborators u9_ ON u0_.id = u9_.ticket_id LEFT JOIN uv_user u8_ ON u8_.id = u9_.user_id WHERE (u0_.agent_id IS NULL OR u2_.supportRole_id <> 4) AND (u0_.subject LIKE ? OR u1_.email LIKE ? OR CONCAT(u0_.id, '-', u0_.numeracion) LIKE ? OR u0_.reference LIKE ?) AND (u0_.customer_id = ? OR u8_.id = ?) AND u0_.is_trashed <> 1 ORDER BY u0_.updated_at DESC LIMIT 10 Parameters: [`"%w%" "%w%" "%w%" "%w%" 169 169`] View formatted query View runnable query Explain query SELECT DISTINCT u0_.id AS id_0, u0_.updated_at AS updated_at_1 FROM uv_ticket u0_ LEFT JOIN uv_user u1_ ON u0_.agent_id = u1_.id LEFT JOIN uv_user_instance u2_ ON u1_.id = u2_.user_id LEFT JOIN uv_ticket_status u3_ ON u0_.status_id = u3_.id LEFT JOIN uv_user u4_ ON u0_.customer_id = u4_.id LEFT JOIN uv_support_group u5_ ON u0_.group_id = u5_.id LEFT JOIN uv_ticket_priority u6_ ON u0_.priority_id = u6_.id LEFT JOIN uv_ticket_type u7_ ON u0_.type_id = u7_.id LEFT JOIN uv_tickets_collaborators u9_ ON u0_.id = u9_.ticket_id LEFT JOIN uv_user u8_ ON u8_.id = u9_.user_id WHERE ( u0_.agent_id IS NULL OR u2_.supportRole_id <> 4 ) AND ( u0_.subject LIKE ? OR u1_.email LIKE ? OR CONCAT(u0_.id, '-', u0_.numeracion) LIKE ? OR u0_.reference LIKE ? ) AND ( u0_.customer_id = ? OR u8_.id = ? ) AND u0_.is_trashed <> 1 ORDER BY u0_.updated_at DESC LIMIT 10 SELECT DISTINCT u0_.id AS id_0, u0_.updated_at AS updated_at_1 FROM uv_ticket u0_ LEFT JOIN uv_user u1_ ON u0_.agent_id = u1_.id LEFT JOIN uv_user_instance u2_ ON u1_.id = u2_.user_id LEFT JOIN uv_ticket_status u3_ ON u0_.status_id = u3_.id LEFT JOIN uv_user u4_ ON u0_.customer_id = u4_.id LEFT JOIN uv_support_group u5_ ON u0_.group_id = u5_.id LEFT JOIN uv_ticket_priority u6_ ON u0_.priority_id = u6_.id LEFT JOIN uv_ticket_type u7_ ON u0_.type_id = u7_.id LEFT JOIN uv_tickets_collaborators u9_ ON u0_.id = u9_.ticket_id LEFT JOIN uv_user u8_ ON u8_.id = u9_.user_id WHERE (u0_.agent_id IS NULL OR u2_.supportRole_id <> 4) AND (u0_.subject LIKE '%w%' OR u1_.email LIKE '%w%' OR CONCAT(u0_.id, '-', u0_.numeracion) LIKE '%w%' OR u0_.reference LIKE '%w%') AND (u0_.customer_id = 169 OR u8_.id = 169) AND u0_.is_trashed <> 1 ORDER BY u0_.updated_at DESC LIMIT 10;
7	1.65 ms	SELECT DISTINCT u0_.id AS id_0, u1_.id AS id_1, CONCAT(u0_.first_name, ' ', u0_.last_name) AS sclr_2, u2_.id AS id_3, u2_.numeracion AS numeracion_4, u2_.source AS source_5, u2_.mailbox_email AS mailbox_email_6, u2_.subject AS subject_7, u2_.reference AS reference_8, u2_.reference_ids AS reference_ids_9, u2_.is_new AS is_new_10, u2_.is_replied AS is_replied_11, u2_.is_reply_enabled AS is_reply_enabled_12, u2_.is_starred AS is_starred_13, u2_.is_trashed AS is_trashed_14, u2_.is_agent_viewed AS is_agent_viewed_15, u2_.is_customer_viewed AS is_customer_viewed_16, u2_.created_at AS created_at_17, u2_.updated_at AS updated_at_18, u2_.codigo_series AS codigo_series_19, u2_.business_impact AS business_impact_20, u2_.whatsapp AS whatsapp_21, u2_.url_plataforma AS url_plataforma_22, u3_.id AS id_23, u3_.code AS code_24, u3_.description AS description_25, u3_.color_code AS color_code_26, u3_.sort_order AS sort_order_27, u4_.id AS id_28, u4_.name AS name_29, u4_.description AS description_30, u4_.created_at AS created_at_31, u4_.is_active AS is_active_32, u4_.user_view AS user_view_33, u5_.id AS id_34, u5_.code AS code_35, u5_.description AS description_36, u5_.color_code AS color_code_37, u6_.id AS id_38, u6_.code AS code_39, u6_.description AS description_40, u6_.is_active AS is_active_41 FROM uv_ticket u2_ LEFT JOIN uv_user u0_ ON u2_.agent_id = u0_.id LEFT JOIN uv_user_instance u7_ ON u0_.id = u7_.user_id LEFT JOIN uv_ticket_status u3_ ON u2_.status_id = u3_.id LEFT JOIN uv_user u1_ ON u2_.customer_id = u1_.id LEFT JOIN uv_support_group u4_ ON u2_.group_id = u4_.id LEFT JOIN uv_ticket_priority u5_ ON u2_.priority_id = u5_.id LEFT JOIN uv_ticket_type u6_ ON u2_.type_id = u6_.id LEFT JOIN uv_tickets_collaborators u9_ ON u2_.id = u9_.ticket_id LEFT JOIN uv_user u8_ ON u8_.id = u9_.user_id WHERE (u2_.agent_id IS NULL OR u7_.supportRole_id <> 4) AND (u2_.subject LIKE ? OR u0_.email LIKE ? OR CONCAT(u2_.id, '-', u2_.numeracion) LIKE ? OR u2_.reference LIKE ?) AND (u2_.customer_id = ? OR u8_.id = ?) AND u2_.is_trashed <> 1 AND u2_.id IN (?) ORDER BY u2_.updated_at DESC Parameters: [`"%w%" "%w%" "%w%" "%w%" 169 169 [ "22608" "22609" "22610" "22607" "22606" "22604" "22603" "22602" "22601" "22600" ]`] View formatted query View runnable query Explain query SELECT DISTINCT u0_.id AS id_0, u1_.id AS id_1, CONCAT( u0_.first_name, ' ', u0_.last_name ) AS sclr_2, u2_.id AS id_3, u2_.numeracion AS numeracion_4, u2_.source AS source_5, u2_.mailbox_email AS mailbox_email_6, u2_.subject AS subject_7, u2_.reference AS reference_8, u2_.reference_ids AS reference_ids_9, u2_.is_new AS is_new_10, u2_.is_replied AS is_replied_11, u2_.is_reply_enabled AS is_reply_enabled_12, u2_.is_starred AS is_starred_13, u2_.is_trashed AS is_trashed_14, u2_.is_agent_viewed AS is_agent_viewed_15, u2_.is_customer_viewed AS is_customer_viewed_16, u2_.created_at AS created_at_17, u2_.updated_at AS updated_at_18, u2_.codigo_series AS codigo_series_19, u2_.business_impact AS business_impact_20, u2_.whatsapp AS whatsapp_21, u2_.url_plataforma AS url_plataforma_22, u3_.id AS id_23, u3_.code AS code_24, u3_.description AS description_25, u3_.color_code AS color_code_26, u3_.sort_order AS sort_order_27, u4_.id AS id_28, u4_.name AS name_29, u4_.description AS description_30, u4_.created_at AS created_at_31, u4_.is_active AS is_active_32, u4_.user_view AS user_view_33, u5_.id AS id_34, u5_.code AS code_35, u5_.description AS description_36, u5_.color_code AS color_code_37, u6_.id AS id_38, u6_.code AS code_39, u6_.description AS description_40, u6_.is_active AS is_active_41 FROM uv_ticket u2_ LEFT JOIN uv_user u0_ ON u2_.agent_id = u0_.id LEFT JOIN uv_user_instance u7_ ON u0_.id = u7_.user_id LEFT JOIN uv_ticket_status u3_ ON u2_.status_id = u3_.id LEFT JOIN uv_user u1_ ON u2_.customer_id = u1_.id LEFT JOIN uv_support_group u4_ ON u2_.group_id = u4_.id LEFT JOIN uv_ticket_priority u5_ ON u2_.priority_id = u5_.id LEFT JOIN uv_ticket_type u6_ ON u2_.type_id = u6_.id LEFT JOIN uv_tickets_collaborators u9_ ON u2_.id = u9_.ticket_id LEFT JOIN uv_user u8_ ON u8_.id = u9_.user_id WHERE ( u2_.agent_id IS NULL OR u7_.supportRole_id <> 4 ) AND ( u2_.subject LIKE ? OR u0_.email LIKE ? OR CONCAT(u2_.id, '-', u2_.numeracion) LIKE ? OR u2_.reference LIKE ? ) AND ( u2_.customer_id = ? OR u8_.id = ? ) AND u2_.is_trashed <> 1 AND u2_.id IN (?) ORDER BY u2_.updated_at DESC SELECT DISTINCT u0_.id AS id_0, u1_.id AS id_1, CONCAT(u0_.first_name, ' ', u0_.last_name) AS sclr_2, u2_.id AS id_3, u2_.numeracion AS numeracion_4, u2_.source AS source_5, u2_.mailbox_email AS mailbox_email_6, u2_.subject AS subject_7, u2_.reference AS reference_8, u2_.reference_ids AS reference_ids_9, u2_.is_new AS is_new_10, u2_.is_replied AS is_replied_11, u2_.is_reply_enabled AS is_reply_enabled_12, u2_.is_starred AS is_starred_13, u2_.is_trashed AS is_trashed_14, u2_.is_agent_viewed AS is_agent_viewed_15, u2_.is_customer_viewed AS is_customer_viewed_16, u2_.created_at AS created_at_17, u2_.updated_at AS updated_at_18, u2_.codigo_series AS codigo_series_19, u2_.business_impact AS business_impact_20, u2_.whatsapp AS whatsapp_21, u2_.url_plataforma AS url_plataforma_22, u3_.id AS id_23, u3_.code AS code_24, u3_.description AS description_25, u3_.color_code AS color_code_26, u3_.sort_order AS sort_order_27, u4_.id AS id_28, u4_.name AS name_29, u4_.description AS description_30, u4_.created_at AS created_at_31, u4_.is_active AS is_active_32, u4_.user_view AS user_view_33, u5_.id AS id_34, u5_.code AS code_35, u5_.description AS description_36, u5_.color_code AS color_code_37, u6_.id AS id_38, u6_.code AS code_39, u6_.description AS description_40, u6_.is_active AS is_active_41 FROM uv_ticket u2_ LEFT JOIN uv_user u0_ ON u2_.agent_id = u0_.id LEFT JOIN uv_user_instance u7_ ON u0_.id = u7_.user_id LEFT JOIN uv_ticket_status u3_ ON u2_.status_id = u3_.id LEFT JOIN uv_user u1_ ON u2_.customer_id = u1_.id LEFT JOIN uv_support_group u4_ ON u2_.group_id = u4_.id LEFT JOIN uv_ticket_priority u5_ ON u2_.priority_id = u5_.id LEFT JOIN uv_ticket_type u6_ ON u2_.type_id = u6_.id LEFT JOIN uv_tickets_collaborators u9_ ON u2_.id = u9_.ticket_id LEFT JOIN uv_user u8_ ON u8_.id = u9_.user_id WHERE (u2_.agent_id IS NULL OR u7_.supportRole_id <> 4) AND (u2_.subject LIKE '%w%' OR u0_.email LIKE '%w%' OR CONCAT(u2_.id, '-', u2_.numeracion) LIKE '%w%' OR u2_.reference LIKE '%w%') AND (u2_.customer_id = 169 OR u8_.id = 169) AND u2_.is_trashed <> 1 AND u2_.id IN ('22608', '22609', '22610', '22607', '22606', '22604', '22603', '22602', '22601', '22600') ORDER BY u2_.updated_at DESC;
8	0.74 ms	SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1 Parameters: [`":ticketId" => 22608 ":customerId" => 169`] View formatted query View runnable query Explain query SELECT stars FROM uv_ticket_rating WHERE ticket_id = : ticketId AND user_id = : customerId LIMIT 1 SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1;
9	0.58 ms	SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = :ticketId ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1 Parameters: [`"ticketId" => 22608`] View formatted query View runnable query Explain query SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = : ticketId ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1 SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = 22608 ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1;
10	0.46 ms	SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ? Parameters: [`22608 "reply"`] View formatted query View runnable query Explain query SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ? SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = 22608 AND u0_.thread_type = 'reply';
11	0.62 ms	SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.profile_image_path AS profile_image_path_5, u1_.profile_image_path AS profile_image_path_6, u1_.is_active AS is_active_7, u1_.is_verified AS is_verified_8, u1_.designation AS designation_9, u1_.contact_number AS contact_number_10, u1_.signature AS signature_11, u1_.ticket_access_level AS ticket_access_level_12 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ? Parameters: [`4 1153`] View formatted query View runnable query Explain query SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT( u0_.first_name, ' ', COALESCE(u0_.last_name, '') ) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.profile_image_path AS profile_image_path_5, u1_.profile_image_path AS profile_image_path_6, u1_.is_active AS is_active_7, u1_.is_verified AS is_verified_8, u1_.designation AS designation_9, u1_.contact_number AS contact_number_10, u1_.signature AS signature_11, u1_.ticket_access_level AS ticket_access_level_12 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ? SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.profile_image_path AS profile_image_path_5, u1_.profile_image_path AS profile_image_path_6, u1_.is_active AS is_active_7, u1_.is_verified AS is_verified_8, u1_.designation AS designation_9, u1_.contact_number AS contact_number_10, u1_.signature AS signature_11, u1_.ticket_access_level AS ticket_access_level_12 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> 4 AND u0_.id = 1153;
12	0.52 ms	SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ? Parameters: [`4 169`] View formatted query View runnable query Explain query SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT( u0_.first_name, ' ', COALESCE(u0_.last_name, '') ) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ? SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = 4 AND u0_.id = 169;
13	0.39 ms	SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1 Parameters: [`":ticketId" => 22609 ":customerId" => 169`] View formatted query View runnable query Explain query SELECT stars FROM uv_ticket_rating WHERE ticket_id = : ticketId AND user_id = : customerId LIMIT 1 SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1;
14	0.42 ms	SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = :ticketId ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1 Parameters: [`"ticketId" => 22609`] View formatted query View runnable query Explain query SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = : ticketId ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1 SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = 22609 ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1;
15	0.46 ms	SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ? Parameters: [`22609 "reply"`] View formatted query View runnable query Explain query SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ? SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = 22609 AND u0_.thread_type = 'reply';
16	0.57 ms	SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.profile_image_path AS profile_image_path_5, u1_.profile_image_path AS profile_image_path_6, u1_.is_active AS is_active_7, u1_.is_verified AS is_verified_8, u1_.designation AS designation_9, u1_.contact_number AS contact_number_10, u1_.signature AS signature_11, u1_.ticket_access_level AS ticket_access_level_12 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ? Parameters: [`4 1179`] View formatted query View runnable query Explain query SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT( u0_.first_name, ' ', COALESCE(u0_.last_name, '') ) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.profile_image_path AS profile_image_path_5, u1_.profile_image_path AS profile_image_path_6, u1_.is_active AS is_active_7, u1_.is_verified AS is_verified_8, u1_.designation AS designation_9, u1_.contact_number AS contact_number_10, u1_.signature AS signature_11, u1_.ticket_access_level AS ticket_access_level_12 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ? SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.profile_image_path AS profile_image_path_5, u1_.profile_image_path AS profile_image_path_6, u1_.is_active AS is_active_7, u1_.is_verified AS is_verified_8, u1_.designation AS designation_9, u1_.contact_number AS contact_number_10, u1_.signature AS signature_11, u1_.ticket_access_level AS ticket_access_level_12 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> 4 AND u0_.id = 1179;
17	0.47 ms	SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ? Parameters: [`4 169`] View formatted query View runnable query Explain query SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT( u0_.first_name, ' ', COALESCE(u0_.last_name, '') ) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ? SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = 4 AND u0_.id = 169;
18	0.37 ms	SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1 Parameters: [`":ticketId" => 22610 ":customerId" => 169`] View formatted query View runnable query Explain query SELECT stars FROM uv_ticket_rating WHERE ticket_id = : ticketId AND user_id = : customerId LIMIT 1 SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1;
19	0.77 ms	SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = :ticketId ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1 Parameters: [`"ticketId" => 22610`] View formatted query View runnable query Explain query SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = : ticketId ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1 SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = 22610 ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1;
20	0.45 ms	SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ? Parameters: [`22610 "reply"`] View formatted query View runnable query Explain query SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ? SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = 22610 AND u0_.thread_type = 'reply';
21	0.67 ms	SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.profile_image_path AS profile_image_path_5, u1_.profile_image_path AS profile_image_path_6, u1_.is_active AS is_active_7, u1_.is_verified AS is_verified_8, u1_.designation AS designation_9, u1_.contact_number AS contact_number_10, u1_.signature AS signature_11, u1_.ticket_access_level AS ticket_access_level_12 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ? Parameters: [`4 39`] View formatted query View runnable query Explain query SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT( u0_.first_name, ' ', COALESCE(u0_.last_name, '') ) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.profile_image_path AS profile_image_path_5, u1_.profile_image_path AS profile_image_path_6, u1_.is_active AS is_active_7, u1_.is_verified AS is_verified_8, u1_.designation AS designation_9, u1_.contact_number AS contact_number_10, u1_.signature AS signature_11, u1_.ticket_access_level AS ticket_access_level_12 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ? SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.profile_image_path AS profile_image_path_5, u1_.profile_image_path AS profile_image_path_6, u1_.is_active AS is_active_7, u1_.is_verified AS is_verified_8, u1_.designation AS designation_9, u1_.contact_number AS contact_number_10, u1_.signature AS signature_11, u1_.ticket_access_level AS ticket_access_level_12 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> 4 AND u0_.id = 39;
22	0.50 ms	SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ? Parameters: [`4 169`] View formatted query View runnable query Explain query SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT( u0_.first_name, ' ', COALESCE(u0_.last_name, '') ) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ? SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = 4 AND u0_.id = 169;
23	0.42 ms	SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1 Parameters: [`":ticketId" => 22607 ":customerId" => 169`] View formatted query View runnable query Explain query SELECT stars FROM uv_ticket_rating WHERE ticket_id = : ticketId AND user_id = : customerId LIMIT 1 SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1;
24	0.42 ms	SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = :ticketId ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1 Parameters: [`"ticketId" => 22607`] View formatted query View runnable query Explain query SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = : ticketId ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1 SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = 22607 ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1;
25	0.39 ms	SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ? Parameters: [`22607 "reply"`] View formatted query View runnable query Explain query SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ? SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = 22607 AND u0_.thread_type = 'reply';
26	0.56 ms	SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.profile_image_path AS profile_image_path_5, u1_.profile_image_path AS profile_image_path_6, u1_.is_active AS is_active_7, u1_.is_verified AS is_verified_8, u1_.designation AS designation_9, u1_.contact_number AS contact_number_10, u1_.signature AS signature_11, u1_.ticket_access_level AS ticket_access_level_12 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ? Parameters: [`4 140`] View formatted query View runnable query Explain query SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT( u0_.first_name, ' ', COALESCE(u0_.last_name, '') ) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.profile_image_path AS profile_image_path_5, u1_.profile_image_path AS profile_image_path_6, u1_.is_active AS is_active_7, u1_.is_verified AS is_verified_8, u1_.designation AS designation_9, u1_.contact_number AS contact_number_10, u1_.signature AS signature_11, u1_.ticket_access_level AS ticket_access_level_12 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ? SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.profile_image_path AS profile_image_path_5, u1_.profile_image_path AS profile_image_path_6, u1_.is_active AS is_active_7, u1_.is_verified AS is_verified_8, u1_.designation AS designation_9, u1_.contact_number AS contact_number_10, u1_.signature AS signature_11, u1_.ticket_access_level AS ticket_access_level_12 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> 4 AND u0_.id = 140;
27	0.44 ms	SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ? Parameters: [`4 169`] View formatted query View runnable query Explain query SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT( u0_.first_name, ' ', COALESCE(u0_.last_name, '') ) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ? SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = 4 AND u0_.id = 169;
28	0.37 ms	SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1 Parameters: [`":ticketId" => 22606 ":customerId" => 169`] View formatted query View runnable query Explain query SELECT stars FROM uv_ticket_rating WHERE ticket_id = : ticketId AND user_id = : customerId LIMIT 1 SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1;
29	0.40 ms	SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = :ticketId ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1 Parameters: [`"ticketId" => 22606`] View formatted query View runnable query Explain query SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = : ticketId ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1 SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = 22606 ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1;
30	0.40 ms	SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ? Parameters: [`22606 "reply"`] View formatted query View runnable query Explain query SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ? SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = 22606 AND u0_.thread_type = 'reply';
31	0.45 ms	SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ? Parameters: [`4 169`] View formatted query View runnable query Explain query SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT( u0_.first_name, ' ', COALESCE(u0_.last_name, '') ) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ? SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = 4 AND u0_.id = 169;
32	0.36 ms	SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1 Parameters: [`":ticketId" => 22604 ":customerId" => 169`] View formatted query View runnable query Explain query SELECT stars FROM uv_ticket_rating WHERE ticket_id = : ticketId AND user_id = : customerId LIMIT 1 SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1;
33	0.37 ms	SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = :ticketId ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1 Parameters: [`"ticketId" => 22604`] View formatted query View runnable query Explain query SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = : ticketId ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1 SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = 22604 ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1;
34	0.37 ms	SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ? Parameters: [`22604 "reply"`] View formatted query View runnable query Explain query SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ? SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = 22604 AND u0_.thread_type = 'reply';
35	0.51 ms	SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ? Parameters: [`4 169`] View formatted query View runnable query Explain query SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT( u0_.first_name, ' ', COALESCE(u0_.last_name, '') ) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ? SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = 4 AND u0_.id = 169;
36	0.39 ms	SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1 Parameters: [`":ticketId" => 22603 ":customerId" => 169`] View formatted query View runnable query Explain query SELECT stars FROM uv_ticket_rating WHERE ticket_id = : ticketId AND user_id = : customerId LIMIT 1 SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1;
37	0.39 ms	SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = :ticketId ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1 Parameters: [`"ticketId" => 22603`] View formatted query View runnable query Explain query SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = : ticketId ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1 SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = 22603 ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1;
38	0.39 ms	SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ? Parameters: [`22603 "reply"`] View formatted query View runnable query Explain query SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ? SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = 22603 AND u0_.thread_type = 'reply';
39	0.44 ms	SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ? Parameters: [`4 169`] View formatted query View runnable query Explain query SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT( u0_.first_name, ' ', COALESCE(u0_.last_name, '') ) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ? SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = 4 AND u0_.id = 169;
40	0.36 ms	SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1 Parameters: [`":ticketId" => 22602 ":customerId" => 169`] View formatted query View runnable query Explain query SELECT stars FROM uv_ticket_rating WHERE ticket_id = : ticketId AND user_id = : customerId LIMIT 1 SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1;
41	0.39 ms	SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = :ticketId ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1 Parameters: [`"ticketId" => 22602`] View formatted query View runnable query Explain query SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = : ticketId ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1 SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = 22602 ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1;
42	0.42 ms	SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ? Parameters: [`22602 "reply"`] View formatted query View runnable query Explain query SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ? SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = 22602 AND u0_.thread_type = 'reply';
43	0.51 ms	SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ? Parameters: [`4 169`] View formatted query View runnable query Explain query SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT( u0_.first_name, ' ', COALESCE(u0_.last_name, '') ) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ? SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = 4 AND u0_.id = 169;
44	0.39 ms	SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1 Parameters: [`":ticketId" => 22601 ":customerId" => 169`] View formatted query View runnable query Explain query SELECT stars FROM uv_ticket_rating WHERE ticket_id = : ticketId AND user_id = : customerId LIMIT 1 SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1;
45	0.39 ms	SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = :ticketId ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1 Parameters: [`"ticketId" => 22601`] View formatted query View runnable query Explain query SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = : ticketId ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1 SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = 22601 ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1;
46	0.40 ms	SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ? Parameters: [`22601 "reply"`] View formatted query View runnable query Explain query SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ? SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = 22601 AND u0_.thread_type = 'reply';
47	0.52 ms	SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ? Parameters: [`4 169`] View formatted query View runnable query Explain query SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT( u0_.first_name, ' ', COALESCE(u0_.last_name, '') ) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ? SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = 4 AND u0_.id = 169;
48	0.43 ms	SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1 Parameters: [`":ticketId" => 22600 ":customerId" => 169`] View formatted query View runnable query Explain query SELECT stars FROM uv_ticket_rating WHERE ticket_id = : ticketId AND user_id = : customerId LIMIT 1 SELECT stars FROM uv_ticket_rating WHERE ticket_id = :ticketId AND user_id = :customerId LIMIT 1;
49	0.41 ms	SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = :ticketId ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1 Parameters: [`"ticketId" => 22600`] View formatted query View runnable query Explain query SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = : ticketId ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1 SELECT t.message AS threadMessage FROM uv_thread t WHERE t.ticket_id = 22600 ORDER BY CASE WHEN t.updated_at > t.created_at THEN t.updated_at ELSE t.created_at END DESC LIMIT 1;
50	0.38 ms	SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ? Parameters: [`22600 "reply"`] View formatted query View runnable query Explain query SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ? SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = 22600 AND u0_.thread_type = 'reply';
51	0.46 ms	SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ? Parameters: [`4 169`] View formatted query View runnable query Explain query SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT( u0_.first_name, ' ', COALESCE(u0_.last_name, '') ) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ? SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = 4 AND u0_.id = 169;

Database Connections

Name	Service
default	doctrine.dbal.default_connection

Entity Managers

Name	Service
default	doctrine.orm.default_entity_manager

Second Level Cache

0 Hits

0 Misses

0 Puts

Entities Mapping

Class	Mapping errors
Webkul\UVDesk\CoreFrameworkBundle\Entity\User	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\EmailTemplates	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SavedFilters	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportPrivilege	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportTeam	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\Website	No errors.
Webkul\UVDesk\SupportCenterBundle\Entity\KnowledgebaseWebsite	The association Webkul\UVDesk\SupportCenterBundle\Entity\KnowledgebaseWebsite#website refers to the inverse side field Webkul\UVDesk\CoreFrameworkBundle\Entity\Website#website which does not exist.
Webkul\UVDesk\CoreFrameworkBundle\Entity\Ticket	The association Webkul\UVDesk\CoreFrameworkBundle\Entity\Ticket#supportGroup refers to the inverse side field Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup#tickets which does not exist.
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketStatus	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketPriority	No errors.
Webkul\UVDesk\CoreFrameworkBundle\Entity\TicketType	No errors.

Symfony Profiler

https://ticketsdemo.softguard.com/public/en/customer/tickets/xhr?search=w

Configuration Settings

Theme

Page Width

Query Metrics

Queries

Database Connections

Entity Managers

Second Level Cache

Entities Mapping