https://ticketsdemo.softguard.com/public/en/

301 Redirect from
@helpdesk_knowledgebase (caf133)
Method
GET
HTTP Status
200
IP
216.73.216.33
Profiled on
Token
606da2

Website :: home

Request

GET Parameters

No GET parameters

POST Parameters

No POST parameters

Uploaded Files

No files were uploaded

Request Attributes

Key Value
_controller 
"Webkul\UVDesk\SupportCenterBundle\Controller\Website::home"
_firewall_context 
"security.firewall.map.context.customer"
_locale 
"en"
_redirected 
true
_route 
"helpdesk_knowledgebase"
_route_params 
[
  "_locale" => "en"
]

Request Headers

Header Value
accept 
"*/*"
accept-encoding 
"gzip, br, zstd, deflate"
connection 
"close"
cookie 
"sf_redirect=%7B%22token%22%3A%22caf133%22%2C%22route%22%3A%22helpdesk_knowledgebase%22%2C%22method%22%3A%22GET%22%2C%22controller%22%3A%7B%22class%22%3A%22Symfony%5C%5CBundle%5C%5CFrameworkBundle%5C%5CController%5C%5CRedirectController%22%2C%22method%22%3A%22urlRedirectAction%22%2C%22file%22%3A%22%5C%2Fvar%5C%2Fwww%5C%2Fvhosts%5C%2Fticketsdemo.softguard.com%5C%2Fhttpdocs%5C%2Fvendor%5C%2Fsymfony%5C%2Fframework-bundle%5C%2FController%5C%2FRedirectController.php%22%2C%22line%22%3A101%7D%2C%22status_code%22%3A301%2C%22status_text%22%3A%22Moved%20Permanently%22%7D"
host 
"ticketsdemo.softguard.com"
referer 
"https://ticketsdemo.softguard.com/public/en"
user-agent 
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
x-accel-internal 
"/internal-nginx-static-location"
x-php-ob-level 
1
x-real-ip 
"216.73.216.33"

Request Content

Request content not available (it was retrieved as a resource).

Response

Response Headers

Header Value
cache-control 
"private, must-revalidate"
content-type 
"text/html; charset=UTF-8"
date 
"Sun, 02 Nov 2025 23:32:59 GMT"
expires 
-1
pragma 
"no-cache"
x-debug-token 
"606da2"

Cookies

Request Cookies

Key Value
sf_redirect 
"{"token":"caf133","route":"helpdesk_knowledgebase","method":"GET","controller":{"class":"Symfony\\Bundle\\FrameworkBundle\\Controller\\RedirectController","method":"urlRedirectAction","file":"\/var\/www\/vhosts\/ticketsdemo.softguard.com\/httpdocs\/vendor\/symfony\/framework-bundle\/Controller\/RedirectController.php","line":101},"status_code":301,"status_text":"Moved Permanently"}"

Response Cookies

No response cookies

Session

Session Metadata

Key Value
Created 
"Sun, 02 Nov 25 20:32:59 -0300"
Last used 
"Sun, 02 Nov 25 20:32:59 -0300"
Lifetime 
"0"

Session Attributes

No session attributes

Flashes

Flashes

No flash messages were created.

Server Parameters

Server Parameters

Defined in .env

Key Value
APP_DEBUG 
"1"
APP_ENV 
"dev"
APP_SECRET 
"YOUR_APP_SECRET"
DATABASE_URL 
"mysql://tkt2_dev:9Wmxx_764@database-plesk.cfcc6wi065dc.us-east-1.rds.amazonaws.com:3306/admin_tkt2_dev"
EXTERNAL_PATH 
"https://tickets.softguard.com/external/Controllers/"
MAILER_URL 
"null://localhost"
REDIS_HOST 
"127.0.0.1"
REDIS_PORT 
"6379"
REDIS_URL 
"redis://localhost:6379"
TOKEN_TRANSLATE 
"8CDCD4D5-8284-48C0-B75A-4D3AAF379C87"
URL_API 
"https://sistema.softguard.com/sistema/sg/endpoint/"
URL_API_TRANSLATE 
"https://desktop.softguard.com/rest/search/getLocale?"

Defined as regular env variables

Key Value
CONTEXT_DOCUMENT_ROOT 
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs"
CONTEXT_PREFIX 
""
DOCUMENT_ROOT 
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs"
FCGI_ROLE 
"RESPONDER"
GATEWAY_INTERFACE 
"CGI/1.1"
HOME 
"/var/www/vhosts/ticketsdemo.softguard.com"
HTTPS 
"on"
HTTP_ACCEPT 
"*/*"
HTTP_ACCEPT_ENCODING 
"gzip, br, zstd, deflate"
HTTP_CONNECTION 
"close"
HTTP_COOKIE 
"sf_redirect=%7B%22token%22%3A%22caf133%22%2C%22route%22%3A%22helpdesk_knowledgebase%22%2C%22method%22%3A%22GET%22%2C%22controller%22%3A%7B%22class%22%3A%22Symfony%5C%5CBundle%5C%5CFrameworkBundle%5C%5CController%5C%5CRedirectController%22%2C%22method%22%3A%22urlRedirectAction%22%2C%22file%22%3A%22%5C%2Fvar%5C%2Fwww%5C%2Fvhosts%5C%2Fticketsdemo.softguard.com%5C%2Fhttpdocs%5C%2Fvendor%5C%2Fsymfony%5C%2Fframework-bundle%5C%2FController%5C%2FRedirectController.php%22%2C%22line%22%3A101%7D%2C%22status_code%22%3A301%2C%22status_text%22%3A%22Moved%20Permanently%22%7D"
HTTP_HOST 
"ticketsdemo.softguard.com"
HTTP_REFERER 
"https://ticketsdemo.softguard.com/public/en"
HTTP_USER_AGENT 
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
HTTP_X_ACCEL_INTERNAL 
"/internal-nginx-static-location"
HTTP_X_REAL_IP 
"216.73.216.33"
PATH 
"/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin"
PATH_INFO 
"/en/"
PATH_TRANSLATED 
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs/en/"
PHP_SELF 
"/public/index.php/en/"
QUERY_STRING 
""
REDIRECT_HTTPS 
"on"
REDIRECT_SCRIPT_URI 
"https://ticketsdemo.softguard.com/public/en/"
REDIRECT_SCRIPT_URL 
"/public/en/"
REDIRECT_SSL_TLS_SNI 
"ticketsdemo.softguard.com"
REDIRECT_STATUS 
"200"
REDIRECT_UNIQUE_ID 
"aQfqK-cOv0bnsnIF2ufZGgAAAEY"
REDIRECT_URL 
"/public/en/"
REMOTE_ADDR 
"216.73.216.33"
REMOTE_PORT 
"59526"
REQUEST_METHOD 
"GET"
REQUEST_SCHEME 
"https"
REQUEST_TIME 
1762126379
REQUEST_TIME_FLOAT 
1762126379.5039
REQUEST_URI 
"/public/en/"
SCRIPT_FILENAME 
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs/public/index.php"
SCRIPT_NAME 
"/public/index.php"
SCRIPT_URI 
"https://ticketsdemo.softguard.com/public/en/"
SCRIPT_URL 
"/public/en/"
SERVER_ADDR 
"172.31.30.111"
SERVER_ADMIN 
"[no address given]"
SERVER_NAME 
"ticketsdemo.softguard.com"
SERVER_PORT 
"443"
SERVER_PROTOCOL 
"HTTP/1.0"
SERVER_SIGNATURE 
"<address>Apache Server at ticketsdemo.softguard.com Port 443</address>\n"
SERVER_SOFTWARE 
"Apache"
SSL_TLS_SNI 
"ticketsdemo.softguard.com"
SYMFONY_DOTENV_VARS 
"APP_ENV,APP_DEBUG,APP_SECRET,DATABASE_URL,MAILER_URL,EXTERNAL_PATH,URL_API,URL_API_TRANSLATE,TOKEN_TRANSLATE,REDIS_URL,REDIS_HOST,REDIS_PORT"
UNIQUE_ID 
"aQfqK-cOv0bnsnIF2ufZGgAAAEY"
USER 
"ftpticketsdemo"
proxy-nokeepalive 
"1"