https://ticketsdemo.softguard.com/public/es/customer/login

Customer :: login

Request

GET Parameters

No GET parameters

POST Parameters

No POST parameters

Uploaded Files

No files were uploaded

Request Attributes

Key Value
_controller
"Webkul\UVDesk\SupportCenterBundle\Controller\Customer::login"
_firewall_context
"security.firewall.map.context.customer"
_locale
"es"
_route
"helpdesk_customer_login"
_route_params
[
  "_locale" => "es"
]

Request Headers

Header Value
accept
"text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
accept-encoding
"gzip, deflate, br, zstd"
accept-language
"es-419,es;q=0.9,en;q=0.8,pt;q=0.7"
connection
"close"
cookie
"_ga=GA1.1.928514698.1736264758; ajs_anonymous_id=7c9148b4-e2ba-40d3-9208-b7abb303c51c; _clck=oqdzav%5E2%5Eg0w%5E0%5E1833; _ga_QDFRY3HN6S=GS2.1.s1762782504$o142$g1$t1762782533$j31$l0$h0; MYAPPSESSID=9u5khdrdknngud26pp715t6r9i"
host
"ticketsdemo.softguard.com"
sec-ch-ua
""Chromium";v="142", "Google Chrome";v="142", "Not_A Brand";v="99""
sec-ch-ua-mobile
"?0"
sec-ch-ua-platform
""Windows""
sec-fetch-dest
"document"
sec-fetch-mode
"navigate"
sec-fetch-site
"cross-site"
sec-fetch-user
"?1"
service-worker-navigation-preload
"true"
upgrade-insecure-requests
"1"
user-agent
"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Safari/537.36"
x-accel-internal
"/internal-nginx-static-location"
x-php-ob-level
1
x-real-ip
"200.123.104.146"

Request Content

Request content not available (it was retrieved as a resource).

Response

Response Headers

Header Value
cache-control
"private, must-revalidate"
content-type
"text/html; charset=UTF-8"
date
"Mon, 17 Nov 2025 21:00:43 GMT"
expires
-1
pragma
"no-cache"
x-debug-token
"699db9"

Cookies

Request Cookies

Key Value
MYAPPSESSID
"9u5khdrdknngud26pp715t6r9i"
_clck
"oqdzav^2^g0w^0^1833"
_ga
"GA1.1.928514698.1736264758"
_ga_QDFRY3HN6S
"GS2.1.s1762782504$o142$g1$t1762782533$j31$l0$h0"
ajs_anonymous_id
"7c9148b4-e2ba-40d3-9208-b7abb303c51c"

Response Cookies

No response cookies

Session

Session Metadata

Key Value
Created
"Mon, 17 Nov 25 17:55:55 -0300"
Last used
"Mon, 17 Nov 25 18:00:35 -0300"
Lifetime
"0"

Session Attributes

Attribute Value
_security.back_support.target_path
"https://ticketsdemo.softguard.com/public/es/member/knowledgebase/folders"
_security.last_username
"mlledo@softguard.com"
_security_back_support
"""
O:74:"Symfony\Component\Security\Core\Authentication\Token\UsernamePasswordToken":3:{i:0;N;i:1;s:12:"back_support";i:2;a:5:{i:0;O:45:"Webkul\UVDesk\CoreFrameworkBundle\Entity\User":17:{s:49:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00id";i:52;s:52:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00email";s:20:"mlledo@softguard.com";s:54:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00proxyId";N;s:55:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00password";s:60:"$2y$13$XBzL510KrZMWDoz.Lue3Cu23PFiXfp5wVQ4I8iWuF9GiSiXVZpiXa";s:56:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00firstName";s:15:"CAPACITACION ML";s:55:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00lastName";s:0:"";s:56:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00isEnabled";b:1;s:63:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00verificationCode";s:32:"3jlqmaXqcwL52ZcdxXka95xLCYFouAbW";s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00userInstance";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:1:{i:0;O:53:"Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance":23:{s:57:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00id";i:57;s:61:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00source";s:7:"website";s:62:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00skypeId";N;s:68:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00contactNumber";s:10:"1126786128";s:66:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00designation";s:18:"Agente Capacitador";s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00signature";s:42:"Departamento Capacitación\r\n
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Capacitador";s:70:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportPrivilege\x00description";s:18:"Agente Capacitador";s:69:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportPrivilege\x00privileges";a:3:{i:0;s:31:"ROLE_AGENT_UPDATE_TICKET_STATUS";i:1;s:33:"ROLE_AGENT_UPDATE_TICKET_PRIORITY";i:2;s:31:"ROLE_AGENT_MANAGE_KNOWLEDGEBASE";}s:68:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportPrivilege\x00createdAt";O:8:"DateTime":3:{s:4:"date";s:26:"2022-03-16 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"""

Flashes

Flashes

No flash messages were created.

Server Parameters

Server Parameters

Defined in .env

Key Value
APP_DEBUG
"1"
APP_ENV
"dev"
APP_SECRET
"YOUR_APP_SECRET"
DATABASE_URL
"mysql://tkt2_dev:9Wmxx_764@database-plesk.cfcc6wi065dc.us-east-1.rds.amazonaws.com:3306/admin_tkt2_dev"
EXTERNAL_PATH
"https://tickets.softguard.com/external/Controllers/"
MAILER_URL
"null://localhost"
REDIS_HOST
"127.0.0.1"
REDIS_PORT
"6379"
REDIS_URL
"redis://localhost:6379"
TOKEN_TRANSLATE
"8CDCD4D5-8284-48C0-B75A-4D3AAF379C87"
URL_API
"https://sistema.softguard.com/sistema/sg/endpoint/"
URL_API_TRANSLATE
"https://desktop.softguard.com/rest/search/getLocale?"

Defined as regular env variables

Key Value
CONTEXT_DOCUMENT_ROOT
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs"
CONTEXT_PREFIX
""
DOCUMENT_ROOT
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs"
FCGI_ROLE
"RESPONDER"
GATEWAY_INTERFACE
"CGI/1.1"
HOME
"/var/www/vhosts/ticketsdemo.softguard.com"
HTTPS
"on"
HTTP_ACCEPT
"text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
HTTP_ACCEPT_ENCODING
"gzip, deflate, br, zstd"
HTTP_ACCEPT_LANGUAGE
"es-419,es;q=0.9,en;q=0.8,pt;q=0.7"
HTTP_CONNECTION
"close"
HTTP_COOKIE
"_ga=GA1.1.928514698.1736264758; ajs_anonymous_id=7c9148b4-e2ba-40d3-9208-b7abb303c51c; _clck=oqdzav%5E2%5Eg0w%5E0%5E1833; _ga_QDFRY3HN6S=GS2.1.s1762782504$o142$g1$t1762782533$j31$l0$h0; MYAPPSESSID=9u5khdrdknngud26pp715t6r9i"
HTTP_HOST
"ticketsdemo.softguard.com"
HTTP_SEC_CH_UA
""Chromium";v="142", "Google Chrome";v="142", "Not_A Brand";v="99""
HTTP_SEC_CH_UA_MOBILE
"?0"
HTTP_SEC_CH_UA_PLATFORM
""Windows""
HTTP_SEC_FETCH_DEST
"document"
HTTP_SEC_FETCH_MODE
"navigate"
HTTP_SEC_FETCH_SITE
"cross-site"
HTTP_SEC_FETCH_USER
"?1"
HTTP_SERVICE_WORKER_NAVIGATION_PRELOAD
"true"
HTTP_UPGRADE_INSECURE_REQUESTS
"1"
HTTP_USER_AGENT
"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Safari/537.36"
HTTP_X_ACCEL_INTERNAL
"/internal-nginx-static-location"
HTTP_X_REAL_IP
"200.123.104.146"
PATH
"/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin"
PATH_INFO
"/es/customer/login"
PATH_TRANSLATED
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs/es/customer/login"
PHP_SELF
"/public/index.php/es/customer/login"
QUERY_STRING
""
REDIRECT_HTTPS
"on"
REDIRECT_SCRIPT_URI
"https://ticketsdemo.softguard.com/public/es/customer/login"
REDIRECT_SCRIPT_URL
"/public/es/customer/login"
REDIRECT_SSL_TLS_SNI
"ticketsdemo.softguard.com"
REDIRECT_STATUS
"200"
REDIRECT_UNIQUE_ID
"aRuM-7oyMBoyUJ3uIC2gFQAAAIc"
REDIRECT_URL
"/public/es/customer/login"
REMOTE_ADDR
"200.123.104.146"
REMOTE_PORT
"57152"
REQUEST_METHOD
"GET"
REQUEST_SCHEME
"https"
REQUEST_TIME
1763413243
REQUEST_TIME_FLOAT
1763413243.8442
REQUEST_URI
"/public/es/customer/login"
SCRIPT_FILENAME
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs/public/index.php"
SCRIPT_NAME
"/public/index.php"
SCRIPT_URI
"https://ticketsdemo.softguard.com/public/es/customer/login"
SCRIPT_URL
"/public/es/customer/login"
SERVER_ADDR
"172.31.30.111"
SERVER_ADMIN
"[no address given]"
SERVER_NAME
"ticketsdemo.softguard.com"
SERVER_PORT
"443"
SERVER_PROTOCOL
"HTTP/1.0"
SERVER_SIGNATURE
"<address>Apache Server at ticketsdemo.softguard.com Port 443</address>\n"
SERVER_SOFTWARE
"Apache"
SSL_TLS_SNI
"ticketsdemo.softguard.com"
SYMFONY_DOTENV_VARS
"APP_ENV,APP_DEBUG,APP_SECRET,DATABASE_URL,MAILER_URL,EXTERNAL_PATH,URL_API,URL_API_TRANSLATE,TOKEN_TRANSLATE,REDIS_URL,REDIS_HOST,REDIS_PORT"
UNIQUE_ID
"aRuM-7oyMBoyUJ3uIC2gFQAAAIc"
USER
"ftpticketsdemo"
proxy-nokeepalive
"1"