Ticket :: ticketListXhr
Request
GET Parameters
No GET parameters
POST Parameters
No POST parameters
Uploaded Files
No files were uploaded
Request Attributes
| Key | Value |
|---|---|
| _controller | "Webkul\UVDesk\SupportCenterBundle\Controller\Ticket::ticketListXhr" |
| _firewall_context | "security.firewall.map.context.customer" |
| _locale | "en" |
| _route | "helpdesk_customer_ticket_collection_xhr" |
| _route_params | [ "_locale" => "en" ] |
Request Headers
| Header | Value |
|---|---|
| accept | "application/json, text/javascript, */*; q=0.01" |
| accept-encoding | "gzip, deflate, br, zstd" |
| accept-language | "es-ES,es;q=0.9,en;q=0.8,gl;q=0.7,pt;q=0.6" |
| connection | "close" |
| cookie | "MYAPPSESSID=v6stuckou7ajbikp200dgmhp3d; ajs_anonymous_id=f2f4e268-8d8c-4926-9e99-b8642ab5ee7f" |
| host | "ticketsdemo.softguard.com" |
| referer | "https://ticketsdemo.softguard.com/public/en/customer/tickets" |
| sec-ch-ua | ""Chromium";v="140", "Not=A?Brand";v="24", "Google Chrome";v="140"" |
| sec-ch-ua-mobile | "?0" |
| sec-ch-ua-platform | ""Windows"" |
| sec-fetch-dest | "empty" |
| sec-fetch-mode | "cors" |
| sec-fetch-site | "same-origin" |
| user-agent | "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/140.0.0.0 Safari/537.36" |
| x-accel-internal | "/internal-nginx-static-location" |
| x-php-ob-level | 1 |
| x-real-ip | "149.87.70.218" |
| x-requested-with | "XMLHttpRequest" |
Request Content
Request content not available (it was retrieved as a resource).
Response
Response Headers
| Header | Value |
|---|---|
| cache-control | "private, must-revalidate" |
| content-type | "application/json" |
| date | "Fri, 12 Sep 2025 01:27:54 GMT" |
| expires | -1 |
| pragma | "no-cache" |
| x-debug-token | "8798a8" |
Cookies
Request Cookies
| Key | Value |
|---|---|
| MYAPPSESSID | "v6stuckou7ajbikp200dgmhp3d" |
| ajs_anonymous_id | "f2f4e268-8d8c-4926-9e99-b8642ab5ee7f" |
Response Cookies
No response cookies
Session
Session Metadata
| Key | Value |
|---|---|
| Created | "Thu, 11 Sep 25 22:27:48 -0300" |
| Last used | "Thu, 11 Sep 25 22:27:53 -0300" |
| Lifetime | "0" |
Session Attributes
| Attribute | Value |
|---|---|
| _security_customer | "O:74:"Symfony\Component\Security\Core\Authentication\Token\UsernamePasswordToken":3:{i:0;N;i:1;s:8:"customer";i:2;a:5:{i:0;O:45:"Webkul\UVDesk\CoreFrameworkBundle\Entity\User":17:{s:49:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00id";i:169;s:52:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00email";s:21:"fjgfrancojg@gmail.com";s:54:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00proxyId";N;s:55:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00password";s:60:"$2y$13$ImMAEaLGpMOVVeuJnJk1meoYCS2vHUczDutP6pLwNxjnfFyEvN/aC";s:56:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00firstName";s:13:"FRANCO G TEST";s:55:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00lastName";N;s:56:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00isEnabled";b:1;s:63:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00verificationCode";s:32:"LNkXorQRNwFbuCWUP6QCVYo9K8trLOws";s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00userInstance";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00grantedRoles";a:1:{i:0;s:13:"ROLE_CUSTOMER";}s:61:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00activeInstance";O:53:"Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance":23:{s:57:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00id";i:179;s:61:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00source";s:7:"website";s:62:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00skypeId";N;s:68:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00contactNumber";s:15:"353-428-4651/15";s:66:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00designation";N;s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00signature";N;s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00profileImagePath";s:27:"/assets/profile/profile.jpg";s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00createdAt";O:8:"DateTime":3:{s:4:"date";s:26:"2021-10-13 20:46:50.000000";s:13:"timezone_type";i:3;s:8:"timezone";s:30:"America/Argentina/Buenos_Aires";}s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00updatedAt";O:8:"DateTime":3:{s:4:"date";s:26:"2025-08-27 12:14:32.000000";s:13:"timezone_type";i:3;s:8:"timezone";s:30:"America/Argentina/Buenos_Aires";}s:63:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00isActive";b:1;s:65:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00isVerified";b:0;s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00isStarred";b:0;s:72:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00ticketAccessLevel";N;s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00defaultFiltering";N;s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00userSavedReplies";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00userSavedFilters";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00user";r:5;s:66:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00supportRole";O:67:"Proxies\__CG__\Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole":4:{s:17:"__isInitialized__";b:1;s:56:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole\x00id";i:4;s:58:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole\x00code";s:13:"ROLE_CUSTOMER";s:65:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole\x00description";s:8:"Customer";}s:72:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00supportPrivileges";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:67:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00supportTeams";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:68:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00supportGroups";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00leadSupportTeams";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:73:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00adminSupportGroups";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}}s:55:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00timezone";s:30:"America/Argentina/Buenos_Aires";s:57:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00timeformat";N;s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00lastactivity";O:8:"DateTime":3:{s:4:"date";s:26:"2025-09-11 22:27:48.000000";s:13:"timezone_type";i:3;s:8:"timezone";s:30:"America/Argentina/Buenos_Aires";}s:54:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00esUltra";b:0;s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00supportGroup";O:68:"Proxies\__CG__\Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup":10:{s:17:"__isInitialized__";b:0;s:57:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00id";i:14;s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00name";N;s:66:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00description";N;s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00createdAt";N;s:63:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00isActive";b:0;s:63:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00userView";b:0;s:60:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00users";N;s:61:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00admins";N;s:67:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00supportTeams";N;}s:51:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00idor";N;}i:1;b:1;i:2;a:1:{i:0;O:41:"Symfony\Component\Security\Core\Role\Role":1:{s:47:"\x00Symfony\Component\Security\Core\Role\Role\x00role";s:13:"ROLE_CUSTOMER";}}i:3;a:0:{}i:4;a:1:{i:0;s:13:"ROLE_CUSTOMER";}}}" |
Flashes
Flashes
No flash messages were created.
Server Parameters
Server Parameters
Defined in .env
| Key | Value |
|---|---|
| APP_DEBUG | "1" |
| APP_ENV | "dev" |
| APP_SECRET | "YOUR_APP_SECRET" |
| DATABASE_URL | "mysql://tkt2_dev:9Wmxx_764@database-plesk.cfcc6wi065dc.us-east-1.rds.amazonaws.com:3306/admin_tkt2_dev" |
| EXTERNAL_PATH | "https://tickets.softguard.com/external/Controllers/" |
| MAILER_URL | "null://localhost" |
| REDIS_HOST | "127.0.0.1" |
| REDIS_PORT | "6379" |
| REDIS_URL | "redis://localhost:6379" |
| TOKEN_TRANSLATE | "8CDCD4D5-8284-48C0-B75A-4D3AAF379C87" |
| URL_API | "https://sistema.softguard.com/sistema/sg/endpoint/" |
| URL_API_TRANSLATE | "https://desktop.softguard.com/rest/search/getLocale?" |
Defined as regular env variables
| Key | Value |
|---|---|
| CONTEXT_DOCUMENT_ROOT | "/var/www/vhosts/ticketsdemo.softguard.com/httpdocs" |
| CONTEXT_PREFIX | "" |
| DOCUMENT_ROOT | "/var/www/vhosts/ticketsdemo.softguard.com/httpdocs" |
| FCGI_ROLE | "RESPONDER" |
| GATEWAY_INTERFACE | "CGI/1.1" |
| HOME | "/var/www/vhosts/ticketsdemo.softguard.com" |
| HTTPS | "on" |
| HTTP_ACCEPT | "application/json, text/javascript, */*; q=0.01" |
| HTTP_ACCEPT_ENCODING | "gzip, deflate, br, zstd" |
| HTTP_ACCEPT_LANGUAGE | "es-ES,es;q=0.9,en;q=0.8,gl;q=0.7,pt;q=0.6" |
| HTTP_CONNECTION | "close" |
| HTTP_COOKIE | "MYAPPSESSID=v6stuckou7ajbikp200dgmhp3d; ajs_anonymous_id=f2f4e268-8d8c-4926-9e99-b8642ab5ee7f" |
| HTTP_HOST | "ticketsdemo.softguard.com" |
| HTTP_REFERER | "https://ticketsdemo.softguard.com/public/en/customer/tickets" |
| HTTP_SEC_CH_UA | ""Chromium";v="140", "Not=A?Brand";v="24", "Google Chrome";v="140"" |
| HTTP_SEC_CH_UA_MOBILE | "?0" |
| HTTP_SEC_CH_UA_PLATFORM | ""Windows"" |
| HTTP_SEC_FETCH_DEST | "empty" |
| HTTP_SEC_FETCH_MODE | "cors" |
| HTTP_SEC_FETCH_SITE | "same-origin" |
| HTTP_USER_AGENT | "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/140.0.0.0 Safari/537.36" |
| HTTP_X_ACCEL_INTERNAL | "/internal-nginx-static-location" |
| HTTP_X_REAL_IP | "149.87.70.218" |
| HTTP_X_REQUESTED_WITH | "XMLHttpRequest" |
| PATH | "/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin" |
| PATH_INFO | "/en/customer/tickets/xhr" |
| PATH_TRANSLATED | "/var/www/vhosts/ticketsdemo.softguard.com/httpdocs/en/customer/tickets/xhr" |
| PHP_SELF | "/public/index.php/en/customer/tickets/xhr" |
| QUERY_STRING | "" |
| REDIRECT_HTTPS | "on" |
| REDIRECT_SCRIPT_URI | "https://ticketsdemo.softguard.com/public/en/customer/tickets/xhr" |
| REDIRECT_SCRIPT_URL | "/public/en/customer/tickets/xhr" |
| REDIRECT_SSL_TLS_SNI | "ticketsdemo.softguard.com" |
| REDIRECT_STATUS | "200" |
| REDIRECT_UNIQUE_ID | "aMN3GZyH236TXfcWazig6gAAAQM" |
| REDIRECT_URL | "/public/en/customer/tickets/xhr" |
| REMOTE_ADDR | "149.87.70.218" |
| REMOTE_PORT | "50626" |
| REQUEST_METHOD | "GET" |
| REQUEST_SCHEME | "https" |
| REQUEST_TIME | 1757640473 |
| REQUEST_TIME_FLOAT | 1757640473.7604 |
| REQUEST_URI | "/public/en/customer/tickets/xhr" |
| SCRIPT_FILENAME | "/var/www/vhosts/ticketsdemo.softguard.com/httpdocs/public/index.php" |
| SCRIPT_NAME | "/public/index.php" |
| SCRIPT_URI | "https://ticketsdemo.softguard.com/public/en/customer/tickets/xhr" |
| SCRIPT_URL | "/public/en/customer/tickets/xhr" |
| SERVER_ADDR | "172.31.30.111" |
| SERVER_ADMIN | "[no address given]" |
| SERVER_NAME | "ticketsdemo.softguard.com" |
| SERVER_PORT | "443" |
| SERVER_PROTOCOL | "HTTP/1.0" |
| SERVER_SIGNATURE | "<address>Apache Server at ticketsdemo.softguard.com Port 443</address>\n" |
| SERVER_SOFTWARE | "Apache" |
| SSL_TLS_SNI | "ticketsdemo.softguard.com" |
| SYMFONY_DOTENV_VARS | "APP_ENV,APP_DEBUG,APP_SECRET,DATABASE_URL,MAILER_URL,EXTERNAL_PATH,URL_API,URL_API_TRANSLATE,TOKEN_TRANSLATE,REDIS_URL,REDIS_HOST,REDIS_PORT" |
| UNIQUE_ID | "aMN3GZyH236TXfcWazig6gAAAQM" |
| USER | "ftpticketsdemo" |
| proxy-nokeepalive | "1" |