https://ticketsdemo.softguard.com/public/es/

Website :: home

Request

GET Parameters

No GET parameters

POST Parameters

No POST parameters

Uploaded Files

No files were uploaded

Request Attributes

Key Value
_controller
"Webkul\UVDesk\SupportCenterBundle\Controller\Website::home"
_firewall_context
"security.firewall.map.context.customer"
_locale
"es"
_redirected
true
_route
"helpdesk_knowledgebase"
_route_params
[
  "_locale" => "es"
]

Request Headers

Header Value
accept
"text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8"
accept-encoding
"gzip, deflate, br"
accept-language
"es-419,es;q=0.9"
connection
"close"
cookie
"MYAPPSESSID=shob9hq6t7m37ej4ppthamda1s; sf_redirect=%7B%22token%22%3A%226a1e6b%22%2C%22route%22%3A%22helpdesk_customer_login%22%2C%22method%22%3A%22POST%22%2C%22controller%22%3A%7B%22class%22%3A%22Webkul%5C%5CUVDesk%5C%5CSupportCenterBundle%5C%5CController%5C%5CCustomer%22%2C%22method%22%3A%22login%22%2C%22file%22%3A%22%5C%2Fvar%5C%2Fwww%5C%2Fvhosts%5C%2Fticketsdemo.softguard.com%5C%2Fhttpdocs%5C%2Fvendor%5C%2Fuvdesk%5C%2Fsupport-center-bundle%5C%2FController%5C%2FCustomer.php%22%2C%22line%22%3A65%7D%2C%22status_code%22%3A302%2C%22status_text%22%3A%22Found%22%7D; ajs_anonymous_id=95c0f2b8-4d6f-420f-9bc4-a609c6f3084b"
host
"ticketsdemo.softguard.com"
priority
"u=0, i"
referer
"https://ticketsdemo.softguard.com/public/es/customer/login?_username=administradorsoftguard@suempresa.com&_password=$2y$13$j/QZ4H0QmN2kT7sxSxpvKuTd8mz3Lp4RKOqFkejH6bCWDf0q8A/NS"
sec-fetch-dest
"document"
sec-fetch-mode
"navigate"
sec-fetch-site
"same-origin"
service-worker-navigation-preload
"true"
user-agent
"Mozilla/5.0 (iPhone; CPU iPhone OS 18_5 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.5 Mobile/15E148 Safari/604.1"
x-accel-internal
"/internal-nginx-static-location"
x-php-ob-level
1
x-real-ip
"200.123.104.146"

Request Content

Request content not available (it was retrieved as a resource).

Response

Response Headers

Header Value
cache-control
"private, must-revalidate"
content-type
"text/html; charset=UTF-8"
date
"Thu, 19 Jun 2025 16:08:16 GMT"
expires
-1
pragma
"no-cache"
x-debug-token
"c12632"

Cookies

Request Cookies

Key Value
MYAPPSESSID
"shob9hq6t7m37ej4ppthamda1s"
ajs_anonymous_id
"95c0f2b8-4d6f-420f-9bc4-a609c6f3084b"
sf_redirect
"{"token":"6a1e6b","route":"helpdesk_customer_login","method":"POST","controller":{"class":"Webkul\\UVDesk\\SupportCenterBundle\\Controller\\Customer","method":"login","file":"\/var\/www\/vhosts\/ticketsdemo.softguard.com\/httpdocs\/vendor\/uvdesk\/support-center-bundle\/Controller\/Customer.php","line":65},"status_code":302,"status_text":"Found"}"

Response Cookies

No response cookies

Session

Session Metadata

Key Value
Created
"Thu, 19 Jun 25 13:08:15 -0300"
Last used
"Thu, 19 Jun 25 13:08:15 -0300"
Lifetime
"0"

Session Attributes

Attribute Value
_security_customer
"O:74:"Symfony\Component\Security\Core\Authentication\Token\UsernamePasswordToken":3:{i:0;N;i:1;s:4:"main";i:2;a:5:{i:0;O:45:"Webkul\UVDesk\CoreFrameworkBundle\Entity\User":17:{s:49:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00id";i:1112;s:52:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00email";s:36:"administradorsoftguard@suempresa.com";s:54:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00proxyId";N;s:55:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00password";s:60:"$2y$13$j/QZ4H0QmN2kT7sxSxpvKuTd8mz3Lp4RKOqFkejH6bCWDf0q8A/NS";s:56:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00firstName";s:23:"USO INTERNO MYSOFTGUARD";s:55:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00lastName";N;s:56:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00isEnabled";b:1;s:63:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00verificationCode";s:32:"fFxWt3iVOWds69qhZfzHjLexEuhyQWEL";s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00userInstance";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00grantedRoles";a:1:{i:0;s:13:"ROLE_CUSTOMER";}s:61:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00activeInstance";O:53:"Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance":23:{s:57:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00id";i:1126;s:61:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00source";s:7:"website";s:62:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00skypeId";N;s:68:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00contactNumber";s:0:"";s:66:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00designation";N;s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00signature";N;s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00profileImagePath";s:27:"/assets/profile/profile.jpg";s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00createdAt";O:8:"DateTime":3:{s:4:"date";s:26:"2024-01-18 12:39:45.000000";s:13:"timezone_type";i:3;s:8:"timezone";s:30:"America/Argentina/Buenos_Aires";}s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00updatedAt";O:8:"DateTime":3:{s:4:"date";s:26:"2024-11-25 09:22:38.000000";s:13:"timezone_type";i:3;s:8:"timezone";s:30:"America/Argentina/Buenos_Aires";}s:63:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00isActive";b:1;s:65:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00isVerified";b:0;s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00isStarred";b:0;s:72:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00ticketAccessLevel";N;s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00defaultFiltering";N;s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00userSavedReplies";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00userSavedFilters";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00user";r:5;s:66:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00supportRole";O:67:"Proxies\__CG__\Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole":4:{s:17:"__isInitialized__";b:1;s:56:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole\x00id";i:4;s:58:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole\x00code";s:13:"ROLE_CUSTOMER";s:65:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole\x00description";s:8:"Customer";}s:72:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00supportPrivileges";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:67:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00supportTeams";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:68:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00supportGroups";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00leadSupportTeams";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:73:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00adminSupportGroups";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}}s:55:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00timezone";s:30:"America/Argentina/Buenos_Aires";s:57:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00timeformat";N;s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00lastactivity";O:8:"DateTime":3:{s:4:"date";s:26:"2025-06-17 10:51:17.000000";s:13:"timezone_type";i:3;s:8:"timezone";s:30:"America/Argentina/Buenos_Aires";}s:54:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00esUltra";b:1;s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00supportGroup";O:68:"Proxies\__CG__\Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup":10:{s:17:"__isInitialized__";b:0;s:57:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00id";i:14;s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00name";N;s:66:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00description";N;s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00createdAt";N;s:63:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00isActive";b:0;s:63:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00userView";b:0;s:60:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00users";N;s:61:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00admins";N;s:67:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00supportTeams";N;}s:51:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00idor";N;}i:1;b:1;i:2;a:1:{i:0;O:41:"Symfony\Component\Security\Core\Role\Role":1:{s:47:"\x00Symfony\Component\Security\Core\Role\Role\x00role";s:13:"ROLE_CUSTOMER";}}i:3;a:0:{}i:4;a:1:{i:0;s:13:"ROLE_CUSTOMER";}}}"

Flashes

Flashes

No flash messages were created.

Server Parameters

Server Parameters

Defined in .env

Key Value
APP_DEBUG
"1"
APP_ENV
"dev"
APP_SECRET
"YOUR_APP_SECRET"
DATABASE_URL
"mysql://tkt2_dev:9Wmxx_764@database-plesk.cfcc6wi065dc.us-east-1.rds.amazonaws.com:3306/admin_tkt2_dev"
EXTERNAL_PATH
"https://tickets.softguard.com/external/Controllers/"
MAILER_URL
"null://localhost"
REDIS_HOST
"127.0.0.1"
REDIS_PORT
"6379"
REDIS_URL
"redis://localhost:6379"
TOKEN_TRANSLATE
"8CDCD4D5-8284-48C0-B75A-4D3AAF379C87"
URL_API
"https://sistema.softguard.com/sistema/sg/endpoint/"
URL_API_TRANSLATE
"https://desktop.softguard.com/rest/search/getLocale?"

Defined as regular env variables

Key Value
CONTEXT_DOCUMENT_ROOT
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs"
CONTEXT_PREFIX
""
DOCUMENT_ROOT
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs"
FCGI_ROLE
"RESPONDER"
GATEWAY_INTERFACE
"CGI/1.1"
HOME
"/var/www/vhosts/ticketsdemo.softguard.com"
HTTPS
"on"
HTTP_ACCEPT
"text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8"
HTTP_ACCEPT_ENCODING
"gzip, deflate, br"
HTTP_ACCEPT_LANGUAGE
"es-419,es;q=0.9"
HTTP_CONNECTION
"close"
HTTP_COOKIE
"MYAPPSESSID=shob9hq6t7m37ej4ppthamda1s; sf_redirect=%7B%22token%22%3A%226a1e6b%22%2C%22route%22%3A%22helpdesk_customer_login%22%2C%22method%22%3A%22POST%22%2C%22controller%22%3A%7B%22class%22%3A%22Webkul%5C%5CUVDesk%5C%5CSupportCenterBundle%5C%5CController%5C%5CCustomer%22%2C%22method%22%3A%22login%22%2C%22file%22%3A%22%5C%2Fvar%5C%2Fwww%5C%2Fvhosts%5C%2Fticketsdemo.softguard.com%5C%2Fhttpdocs%5C%2Fvendor%5C%2Fuvdesk%5C%2Fsupport-center-bundle%5C%2FController%5C%2FCustomer.php%22%2C%22line%22%3A65%7D%2C%22status_code%22%3A302%2C%22status_text%22%3A%22Found%22%7D; ajs_anonymous_id=95c0f2b8-4d6f-420f-9bc4-a609c6f3084b"
HTTP_HOST
"ticketsdemo.softguard.com"
HTTP_PRIORITY
"u=0, i"
HTTP_REFERER
"https://ticketsdemo.softguard.com/public/es/customer/login?_username=administradorsoftguard@suempresa.com&_password=$2y$13$j/QZ4H0QmN2kT7sxSxpvKuTd8mz3Lp4RKOqFkejH6bCWDf0q8A/NS"
HTTP_SEC_FETCH_DEST
"document"
HTTP_SEC_FETCH_MODE
"navigate"
HTTP_SEC_FETCH_SITE
"same-origin"
HTTP_SERVICE_WORKER_NAVIGATION_PRELOAD
"true"
HTTP_USER_AGENT
"Mozilla/5.0 (iPhone; CPU iPhone OS 18_5 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.5 Mobile/15E148 Safari/604.1"
HTTP_X_ACCEL_INTERNAL
"/internal-nginx-static-location"
HTTP_X_REAL_IP
"200.123.104.146"
PATH
"/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin"
PATH_INFO
"/es/"
PATH_TRANSLATED
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs/es/"
PHP_SELF
"/public/index.php/es/"
QUERY_STRING
""
REDIRECT_HTTPS
"on"
REDIRECT_SCRIPT_URI
"https://ticketsdemo.softguard.com/public/es/"
REDIRECT_SCRIPT_URL
"/public/es/"
REDIRECT_STATUS
"200"
REDIRECT_UNIQUE_ID
"aFQ176LTe05MhlQs06UXZQAAANA"
REDIRECT_URL
"/public/es/"
REMOTE_ADDR
"200.123.104.146"
REMOTE_PORT
"54210"
REQUEST_METHOD
"GET"
REQUEST_SCHEME
"https"
REQUEST_TIME
1750349295
REQUEST_TIME_FLOAT
1750349295.9457
REQUEST_URI
"/public/es/"
SCRIPT_FILENAME
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs/public/index.php"
SCRIPT_NAME
"/public/index.php"
SCRIPT_URI
"https://ticketsdemo.softguard.com/public/es/"
SCRIPT_URL
"/public/es/"
SERVER_ADDR
"172.31.30.111"
SERVER_ADMIN
"[no address given]"
SERVER_NAME
"ticketsdemo.softguard.com"
SERVER_PORT
"443"
SERVER_PROTOCOL
"HTTP/1.0"
SERVER_SIGNATURE
"<address>Apache Server at ticketsdemo.softguard.com Port 443</address>\n"
SERVER_SOFTWARE
"Apache"
SYMFONY_DOTENV_VARS
"APP_ENV,APP_DEBUG,APP_SECRET,DATABASE_URL,MAILER_URL,EXTERNAL_PATH,URL_API,URL_API_TRANSLATE,TOKEN_TRANSLATE,REDIS_URL,REDIS_HOST,REDIS_PORT"
UNIQUE_ID
"aFQ176LTe05MhlQs06UXZQAAANA"
USER
"ftpticketsdemo"
proxy-nokeepalive
"1"