https://ticketsdemo.softguard.com/public/member/reports/working-hours/tickets

Forwarded to
n/a (7dabdb)
Method
GET
HTTP Status
500
IP
200.123.104.146
Profiled on
Token
cfa7cc

n/a

Request

GET Parameters

No GET parameters

POST Parameters

No POST parameters

Uploaded Files

No files were uploaded

Request Attributes

Key Value
_controller 
"App\Controller\WorkingHoursController::getRecentTicketsAction"
_firewall_context 
"security.firewall.map.context.back_support"
_route 
"helpdesk_report_working_hours_tickets"
_route_params 
[]

Request Headers

Header Value
accept 
"*/*"
accept-encoding 
"gzip, deflate, br, zstd"
accept-language 
"es-ES,es;q=0.9"
connection 
"close"
cookie 
"_ga=GA1.1.1949665331.1749229229; MYAPPSESSID=i7ltvepe6h4deo8aasvoe4unn2; _ga_QDFRY3HN6S=GS2.1.s1756485353$o30$g0$t1756485353$j60$l0$h0; _clck=uz61hs%5E2%5Efyv%5E0%5E1983; _clsk=15w78n%5E1756485355531%5E1%5E1%5Eh.clarity.ms%2Fcollect"
host 
"ticketsdemo.softguard.com"
referer 
"https://ticketsdemo.softguard.com/public/member/reports/working-hours"
sec-ch-ua 
""Not)A;Brand";v="8", "Chromium";v="138", "Google Chrome";v="138""
sec-ch-ua-mobile 
"?0"
sec-ch-ua-platform 
""Windows""
sec-fetch-dest 
"empty"
sec-fetch-mode 
"cors"
sec-fetch-site 
"same-origin"
user-agent 
"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/138.0.0.0 Safari/537.36"
x-accel-internal 
"/internal-nginx-static-location"
x-php-ob-level 
1
x-real-ip 
"200.123.104.146"

Request Content

Request content not available (it was retrieved as a resource).

Response

Response Headers

Header Value
cache-control 
"private, must-revalidate"
content-type 
"text/html; charset=UTF-8"
date 
"Fri, 29 Aug 2025 21:33:56 GMT"
expires 
-1
pragma 
"no-cache"
x-debug-token 
"cfa7cc"
x-debug-token-link 
"https://ticketsdemo.softguard.com/public/_profiler/7dabdb"
x-previous-debug-token 
"7dabdb"
x-robots-tag 
"noindex"

Cookies

Request Cookies

Key Value
MYAPPSESSID 
"i7ltvepe6h4deo8aasvoe4unn2"
_clck 
"uz61hs^2^fyv^0^1983"
_clsk 
"15w78n^1756485355531^1^1^h.clarity.ms/collect"
_ga 
"GA1.1.1949665331.1749229229"
_ga_QDFRY3HN6S 
"GS2.1.s1756485353$o30$g0$t1756485353$j60$l0$h0"

Response Cookies

No response cookies

Session

Session Metadata

No session metadata

Session Attributes

No session attributes

Flashes

Flashes

No flash messages were created.

Server Parameters

Server Parameters

Defined in .env

Key Value
APP_DEBUG 
"1"
APP_ENV 
"dev"
APP_SECRET 
"YOUR_APP_SECRET"
DATABASE_URL 
"mysql://tkt2_dev:9Wmxx_764@database-plesk.cfcc6wi065dc.us-east-1.rds.amazonaws.com:3306/admin_tkt2_dev"
EXTERNAL_PATH 
"https://tickets.softguard.com/external/Controllers/"
MAILER_URL 
"null://localhost"
REDIS_HOST 
"127.0.0.1"
REDIS_PORT 
"6379"
REDIS_URL 
"redis://localhost:6379"
TOKEN_TRANSLATE 
"8CDCD4D5-8284-48C0-B75A-4D3AAF379C87"
URL_API 
"https://sistema.softguard.com/sistema/sg/endpoint/"
URL_API_TRANSLATE 
"https://desktop.softguard.com/rest/search/getLocale?"

Defined as regular env variables

Key Value
CONTEXT_DOCUMENT_ROOT 
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs"
CONTEXT_PREFIX 
""
DOCUMENT_ROOT 
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs"
FCGI_ROLE 
"RESPONDER"
GATEWAY_INTERFACE 
"CGI/1.1"
HOME 
"/var/www/vhosts/ticketsdemo.softguard.com"
HTTPS 
"on"
HTTP_ACCEPT 
"*/*"
HTTP_ACCEPT_ENCODING 
"gzip, deflate, br, zstd"
HTTP_ACCEPT_LANGUAGE 
"es-ES,es;q=0.9"
HTTP_CONNECTION 
"close"
HTTP_COOKIE 
"_ga=GA1.1.1949665331.1749229229; MYAPPSESSID=i7ltvepe6h4deo8aasvoe4unn2; _ga_QDFRY3HN6S=GS2.1.s1756485353$o30$g0$t1756485353$j60$l0$h0; _clck=uz61hs%5E2%5Efyv%5E0%5E1983; _clsk=15w78n%5E1756485355531%5E1%5E1%5Eh.clarity.ms%2Fcollect"
HTTP_HOST 
"ticketsdemo.softguard.com"
HTTP_REFERER 
"https://ticketsdemo.softguard.com/public/member/reports/working-hours"
HTTP_SEC_CH_UA 
""Not)A;Brand";v="8", "Chromium";v="138", "Google Chrome";v="138""
HTTP_SEC_CH_UA_MOBILE 
"?0"
HTTP_SEC_CH_UA_PLATFORM 
""Windows""
HTTP_SEC_FETCH_DEST 
"empty"
HTTP_SEC_FETCH_MODE 
"cors"
HTTP_SEC_FETCH_SITE 
"same-origin"
HTTP_USER_AGENT 
"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/138.0.0.0 Safari/537.36"
HTTP_X_ACCEL_INTERNAL 
"/internal-nginx-static-location"
HTTP_X_REAL_IP 
"200.123.104.146"
PATH 
"/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin"
PATH_INFO 
"/member/reports/working-hours/tickets"
PATH_TRANSLATED 
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs/member/reports/working-hours/tickets"
PHP_SELF 
"/public/index.php/member/reports/working-hours/tickets"
QUERY_STRING 
""
REDIRECT_HTTPS 
"on"
REDIRECT_SCRIPT_URI 
"https://ticketsdemo.softguard.com/public/member/reports/working-hours/tickets"
REDIRECT_SCRIPT_URL 
"/public/member/reports/working-hours/tickets"
REDIRECT_SSL_TLS_SNI 
"ticketsdemo.softguard.com"
REDIRECT_STATUS 
"200"
REDIRECT_UNIQUE_ID 
"aLIcw3k1MIoKS774Anfr6gAAAEg"
REDIRECT_URL 
"/public/member/reports/working-hours/tickets"
REMOTE_ADDR 
"200.123.104.146"
REMOTE_PORT 
"42968"
REQUEST_METHOD 
"GET"
REQUEST_SCHEME 
"https"
REQUEST_TIME 
1756503235
REQUEST_TIME_FLOAT 
1756503235.9608
REQUEST_URI 
"/public/member/reports/working-hours/tickets"
SCRIPT_FILENAME 
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs/public/index.php"
SCRIPT_NAME 
"/public/index.php"
SCRIPT_URI 
"https://ticketsdemo.softguard.com/public/member/reports/working-hours/tickets"
SCRIPT_URL 
"/public/member/reports/working-hours/tickets"
SERVER_ADDR 
"172.31.30.111"
SERVER_ADMIN 
"[no address given]"
SERVER_NAME 
"ticketsdemo.softguard.com"
SERVER_PORT 
"443"
SERVER_PROTOCOL 
"HTTP/1.0"
SERVER_SIGNATURE 
"<address>Apache Server at ticketsdemo.softguard.com Port 443</address>\n"
SERVER_SOFTWARE 
"Apache"
SSL_TLS_SNI 
"ticketsdemo.softguard.com"
SYMFONY_DOTENV_VARS 
"APP_ENV,APP_DEBUG,APP_SECRET,DATABASE_URL,MAILER_URL,EXTERNAL_PATH,URL_API,URL_API_TRANSLATE,TOKEN_TRANSLATE,REDIS_URL,REDIS_HOST,REDIS_PORT"
UNIQUE_ID 
"aLIcw3k1MIoKS774Anfr6gAAAEg"
USER 
"ftpticketsdemo"
proxy-nokeepalive 
"1"