Symfony Profiler

SELECT 
  u0_.id AS id_0, 
  u0_.email AS email_1, 
  u0_.proxy_id AS proxy_id_2, 
  u0_.password AS password_3, 
  u0_.first_name AS first_name_4, 
  u0_.last_name AS last_name_5, 
  u0_.is_enabled AS is_enabled_6, 
  u0_.verification_code AS verification_code_7, 
  u0_.timezone AS timezone_8, 
  u0_.timeformat AS timeformat_9, 
  u0_.lastactivity AS lastactivity_10, 
  u0_.es_ultra AS es_ultra_11, 
  u1_.id AS id_12, 
  u1_.source AS source_13, 
  u1_.skype_id AS skype_id_14, 
  u1_.contact_number AS contact_number_15, 
  u1_.designation AS designation_16, 
  u1_.signature AS signature_17, 
  u1_.profile_image_path AS profile_image_path_18, 
  u1_.created_at AS created_at_19, 
  u1_.updated_at AS updated_at_20, 
  u1_.is_active AS is_active_21, 
  u1_.is_verified AS is_verified_22, 
  u1_.is_starred AS is_starred_23, 
  u1_.ticket_access_level AS ticket_access_level_24, 
  u0_.idor AS idor_25, 
  u1_.user_id AS user_id_26, 
  u1_.supportRole_id AS supportRole_id_27 
FROM 
  uv_user u0_ 
  LEFT JOIN uv_user_instance u1_ ON (u0_.id = u1_.user_id) 
  LEFT JOIN uv_support_role u2_ ON u1_.supportRole_id = u2_.id 
WHERE 
  u0_.email = ? 
  AND (
    u2_.id = ? 
    OR u2_.id = ? 
    OR u2_.id = ?
  ) 
LIMIT 
  1

SELECT u0_.id AS id_0, u0_.email AS email_1, u0_.proxy_id AS proxy_id_2, u0_.password AS password_3, u0_.first_name AS first_name_4, u0_.last_name AS last_name_5, u0_.is_enabled AS is_enabled_6, u0_.verification_code AS verification_code_7, u0_.timezone AS timezone_8, u0_.timeformat AS timeformat_9, u0_.lastactivity AS lastactivity_10, u0_.es_ultra AS es_ultra_11, u1_.id AS id_12, u1_.source AS source_13, u1_.skype_id AS skype_id_14, u1_.contact_number AS contact_number_15, u1_.designation AS designation_16, u1_.signature AS signature_17, u1_.profile_image_path AS profile_image_path_18, u1_.created_at AS created_at_19, u1_.updated_at AS updated_at_20, u1_.is_active AS is_active_21, u1_.is_verified AS is_verified_22, u1_.is_starred AS is_starred_23, u1_.ticket_access_level AS ticket_access_level_24, u0_.idor AS idor_25, u1_.user_id AS user_id_26, u1_.supportRole_id AS supportRole_id_27 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON (u0_.id = u1_.user_id) LEFT JOIN uv_support_role u2_ ON u1_.supportRole_id = u2_.id WHERE u0_.email = 'fcanonico@softguard.com' AND (u2_.id = 1 OR u2_.id = 2 OR u2_.id = 3) LIMIT 1;

SELECT 
  t0.id AS id_1, 
  t0.code AS code_2, 
  t0.description AS description_3 
FROM 
  uv_support_role t0 
WHERE 
  t0.id = ?

SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.id = 2;

SELECT 
  t0.id AS id_1, 
  t0.numeracion AS numeracion_2, 
  t0.source AS source_3, 
  t0.mailbox_email AS mailbox_email_4, 
  t0.subject AS subject_5, 
  t0.reference AS reference_6, 
  t0.reference_ids AS reference_ids_7, 
  t0.is_new AS is_new_8, 
  t0.is_replied AS is_replied_9, 
  t0.is_reply_enabled AS is_reply_enabled_10, 
  t0.is_starred AS is_starred_11, 
  t0.is_trashed AS is_trashed_12, 
  t0.is_agent_viewed AS is_agent_viewed_13, 
  t0.is_customer_viewed AS is_customer_viewed_14, 
  t0.created_at AS created_at_15, 
  t0.updated_at AS updated_at_16, 
  t0.codigo_series AS codigo_series_17, 
  t0.business_impact AS business_impact_18, 
  t0.whatsapp AS whatsapp_19, 
  t0.url_plataforma AS url_plataforma_20, 
  t0.status_id AS status_id_21, 
  t0.priority_id AS priority_id_22, 
  t0.type_id AS type_id_23, 
  t0.subtype_id AS subtype_id_24, 
  t0.customer_id AS customer_id_25, 
  t0.agent_id AS agent_id_26, 
  t0.group_id AS group_id_27, 
  t0.subGroup_id AS subGroup_id_28 
FROM 
  uv_ticket t0 
WHERE 
  t0.id = ?

SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = '22543-345-MCD';

SELECT 
  t0.id AS id_1, 
  t0.code AS code_2, 
  t0.description AS description_3, 
  t0.color_code AS color_code_4, 
  t0.sort_order AS sort_order_5 
FROM 
  uv_ticket_status t0 
WHERE 
  t0.id = ? 
LIMIT 
  1

SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = '5' LIMIT 1;

SELECT 
  t0.id AS id_1, 
  t0.email AS email_2, 
  t0.proxy_id AS proxy_id_3, 
  t0.password AS password_4, 
  t0.first_name AS first_name_5, 
  t0.last_name AS last_name_6, 
  t0.is_enabled AS is_enabled_7, 
  t0.verification_code AS verification_code_8, 
  t0.timezone AS timezone_9, 
  t0.timeformat AS timeformat_10, 
  t0.lastactivity AS lastactivity_11, 
  t0.es_ultra AS es_ultra_12, 
  t0.idor AS idor_13 
FROM 
  uv_user t0 
WHERE 
  t0.id = ?

SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = 1052;

SELECT 
  t0.id AS id_1, 
  t0.email AS email_2, 
  t0.proxy_id AS proxy_id_3, 
  t0.password AS password_4, 
  t0.first_name AS first_name_5, 
  t0.last_name AS last_name_6, 
  t0.is_enabled AS is_enabled_7, 
  t0.verification_code AS verification_code_8, 
  t0.timezone AS timezone_9, 
  t0.timeformat AS timeformat_10, 
  t0.lastactivity AS lastactivity_11, 
  t0.es_ultra AS es_ultra_12, 
  t0.idor AS idor_13 
FROM 
  uv_user t0 
WHERE 
  t0.email = ? 
LIMIT 
  1

SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = 'otorchia@greenarmor.com.ar' LIMIT 1;

"START TRANSACTION"

"START TRANSACTION";

UPDATE 
  uv_ticket 
SET 
  status_id = ?, 
  updated_at = ? 
WHERE 
  id = ?

UPDATE uv_ticket SET status_id = 5, updated_at = '2025-07-08 14:56:46' WHERE id = 22543;

"COMMIT"

"COMMIT";

SELECT 
  u0_.id AS id_0, 
  u0_.name AS name_1, 
  u0_.description AS description_2, 
  u0_.conditions AS conditions_3, 
  u0_.actions AS actions_4, 
  u0_.sort_order AS sort_order_5, 
  u0_.is_predefind AS is_predefind_6, 
  u0_.status AS status_7, 
  u0_.date_added AS date_added_8, 
  u0_.date_updated AS date_updated_9 
FROM 
  uv_workflow u0_ 
  LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id 
WHERE 
  u0_.status = ? 
  AND u0_.is_predefind = ? 
  AND u1_.event = ? 
ORDER BY 
  u0_.sort_order ASC

SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = 1 AND u0_.is_predefind = 1 AND u1_.event = 'uvdesk.ticket.status_updated' ORDER BY u0_.sort_order ASC;

SELECT 
  t0.id AS id_1, 
  t0.numeracion AS numeracion_2, 
  t0.source AS source_3, 
  t0.mailbox_email AS mailbox_email_4, 
  t0.subject AS subject_5, 
  t0.reference AS reference_6, 
  t0.reference_ids AS reference_ids_7, 
  t0.is_new AS is_new_8, 
  t0.is_replied AS is_replied_9, 
  t0.is_reply_enabled AS is_reply_enabled_10, 
  t0.is_starred AS is_starred_11, 
  t0.is_trashed AS is_trashed_12, 
  t0.is_agent_viewed AS is_agent_viewed_13, 
  t0.is_customer_viewed AS is_customer_viewed_14, 
  t0.created_at AS created_at_15, 
  t0.updated_at AS updated_at_16, 
  t0.codigo_series AS codigo_series_17, 
  t0.business_impact AS business_impact_18, 
  t0.whatsapp AS whatsapp_19, 
  t0.url_plataforma AS url_plataforma_20, 
  t0.status_id AS status_id_21, 
  t0.priority_id AS priority_id_22, 
  t0.type_id AS type_id_23, 
  t0.subtype_id AS subtype_id_24, 
  t0.customer_id AS customer_id_25, 
  t0.agent_id AS agent_id_26, 
  t0.group_id AS group_id_27, 
  t0.subGroup_id AS subGroup_id_28 
FROM 
  uv_ticket t0 
WHERE 
  t0.id = ?

SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = '21178-906-WZL';

SELECT 
  t0.id AS id_1, 
  t0.code AS code_2, 
  t0.description AS description_3, 
  t0.color_code AS color_code_4, 
  t0.sort_order AS sort_order_5 
FROM 
  uv_ticket_status t0 
WHERE 
  t0.id = ? 
LIMIT 
  1

SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = '5' LIMIT 1;

SELECT 
  t0.id AS id_1, 
  t0.email AS email_2, 
  t0.proxy_id AS proxy_id_3, 
  t0.password AS password_4, 
  t0.first_name AS first_name_5, 
  t0.last_name AS last_name_6, 
  t0.is_enabled AS is_enabled_7, 
  t0.verification_code AS verification_code_8, 
  t0.timezone AS timezone_9, 
  t0.timeformat AS timeformat_10, 
  t0.lastactivity AS lastactivity_11, 
  t0.es_ultra AS es_ultra_12, 
  t0.idor AS idor_13 
FROM 
  uv_user t0 
WHERE 
  t0.id = ?

SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = 1127;

SELECT 
  t0.id AS id_1, 
  t0.email AS email_2, 
  t0.proxy_id AS proxy_id_3, 
  t0.password AS password_4, 
  t0.first_name AS first_name_5, 
  t0.last_name AS last_name_6, 
  t0.is_enabled AS is_enabled_7, 
  t0.verification_code AS verification_code_8, 
  t0.timezone AS timezone_9, 
  t0.timeformat AS timeformat_10, 
  t0.lastactivity AS lastactivity_11, 
  t0.es_ultra AS es_ultra_12, 
  t0.idor AS idor_13 
FROM 
  uv_user t0 
WHERE 
  t0.email = ? 
LIMIT 
  1

SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = 'nicolasminutti@gmail.com' LIMIT 1;

"START TRANSACTION"

"START TRANSACTION";

UPDATE 
  uv_ticket 
SET 
  status_id = ?, 
  updated_at = ? 
WHERE 
  id = ?

UPDATE uv_ticket SET status_id = 5, updated_at = '2025-07-08 14:56:48' WHERE id = 21178;

"COMMIT"

"COMMIT";

SELECT 
  u0_.id AS id_0, 
  u0_.name AS name_1, 
  u0_.description AS description_2, 
  u0_.conditions AS conditions_3, 
  u0_.actions AS actions_4, 
  u0_.sort_order AS sort_order_5, 
  u0_.is_predefind AS is_predefind_6, 
  u0_.status AS status_7, 
  u0_.date_added AS date_added_8, 
  u0_.date_updated AS date_updated_9 
FROM 
  uv_workflow u0_ 
  LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id 
WHERE 
  u0_.status = ? 
  AND u0_.is_predefind = ? 
  AND u1_.event = ? 
ORDER BY 
  u0_.sort_order ASC

SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = 1 AND u0_.is_predefind = 1 AND u1_.event = 'uvdesk.ticket.status_updated' ORDER BY u0_.sort_order ASC;

SELECT 
  t0.id AS id_1, 
  t0.numeracion AS numeracion_2, 
  t0.source AS source_3, 
  t0.mailbox_email AS mailbox_email_4, 
  t0.subject AS subject_5, 
  t0.reference AS reference_6, 
  t0.reference_ids AS reference_ids_7, 
  t0.is_new AS is_new_8, 
  t0.is_replied AS is_replied_9, 
  t0.is_reply_enabled AS is_reply_enabled_10, 
  t0.is_starred AS is_starred_11, 
  t0.is_trashed AS is_trashed_12, 
  t0.is_agent_viewed AS is_agent_viewed_13, 
  t0.is_customer_viewed AS is_customer_viewed_14, 
  t0.created_at AS created_at_15, 
  t0.updated_at AS updated_at_16, 
  t0.codigo_series AS codigo_series_17, 
  t0.business_impact AS business_impact_18, 
  t0.whatsapp AS whatsapp_19, 
  t0.url_plataforma AS url_plataforma_20, 
  t0.status_id AS status_id_21, 
  t0.priority_id AS priority_id_22, 
  t0.type_id AS type_id_23, 
  t0.subtype_id AS subtype_id_24, 
  t0.customer_id AS customer_id_25, 
  t0.agent_id AS agent_id_26, 
  t0.group_id AS group_id_27, 
  t0.subGroup_id AS subGroup_id_28 
FROM 
  uv_ticket t0 
WHERE 
  t0.id = ?

SELECT t0.id AS id_1, t0.numeracion AS numeracion_2, t0.source AS source_3, t0.mailbox_email AS mailbox_email_4, t0.subject AS subject_5, t0.reference AS reference_6, t0.reference_ids AS reference_ids_7, t0.is_new AS is_new_8, t0.is_replied AS is_replied_9, t0.is_reply_enabled AS is_reply_enabled_10, t0.is_starred AS is_starred_11, t0.is_trashed AS is_trashed_12, t0.is_agent_viewed AS is_agent_viewed_13, t0.is_customer_viewed AS is_customer_viewed_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.codigo_series AS codigo_series_17, t0.business_impact AS business_impact_18, t0.whatsapp AS whatsapp_19, t0.url_plataforma AS url_plataforma_20, t0.status_id AS status_id_21, t0.priority_id AS priority_id_22, t0.type_id AS type_id_23, t0.subtype_id AS subtype_id_24, t0.customer_id AS customer_id_25, t0.agent_id AS agent_id_26, t0.group_id AS group_id_27, t0.subGroup_id AS subGroup_id_28 FROM uv_ticket t0 WHERE t0.id = '20834-231-LSY';

SELECT 
  t0.id AS id_1, 
  t0.code AS code_2, 
  t0.description AS description_3, 
  t0.color_code AS color_code_4, 
  t0.sort_order AS sort_order_5 
FROM 
  uv_ticket_status t0 
WHERE 
  t0.id = ? 
LIMIT 
  1

SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3, t0.color_code AS color_code_4, t0.sort_order AS sort_order_5 FROM uv_ticket_status t0 WHERE t0.id = '5' LIMIT 1;

SELECT 
  t0.id AS id_1, 
  t0.email AS email_2, 
  t0.proxy_id AS proxy_id_3, 
  t0.password AS password_4, 
  t0.first_name AS first_name_5, 
  t0.last_name AS last_name_6, 
  t0.is_enabled AS is_enabled_7, 
  t0.verification_code AS verification_code_8, 
  t0.timezone AS timezone_9, 
  t0.timeformat AS timeformat_10, 
  t0.lastactivity AS lastactivity_11, 
  t0.es_ultra AS es_ultra_12, 
  t0.idor AS idor_13 
FROM 
  uv_user t0 
WHERE 
  t0.id = ?

SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.id = 789;

SELECT 
  t0.id AS id_1, 
  t0.email AS email_2, 
  t0.proxy_id AS proxy_id_3, 
  t0.password AS password_4, 
  t0.first_name AS first_name_5, 
  t0.last_name AS last_name_6, 
  t0.is_enabled AS is_enabled_7, 
  t0.verification_code AS verification_code_8, 
  t0.timezone AS timezone_9, 
  t0.timeformat AS timeformat_10, 
  t0.lastactivity AS lastactivity_11, 
  t0.es_ultra AS es_ultra_12, 
  t0.idor AS idor_13 
FROM 
  uv_user t0 
WHERE 
  t0.email = ? 
LIMIT 
  1

SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10, t0.lastactivity AS lastactivity_11, t0.es_ultra AS es_ultra_12, t0.idor AS idor_13 FROM uv_user t0 WHERE t0.email = 'antonio.silva@grupo8.pt' LIMIT 1;

"START TRANSACTION"

"START TRANSACTION";

UPDATE 
  uv_ticket 
SET 
  status_id = ?, 
  updated_at = ? 
WHERE 
  id = ?

UPDATE uv_ticket SET status_id = 5, updated_at = '2025-07-08 14:56:50' WHERE id = 20834;

"COMMIT"

"COMMIT";

SELECT 
  u0_.id AS id_0, 
  u0_.name AS name_1, 
  u0_.description AS description_2, 
  u0_.conditions AS conditions_3, 
  u0_.actions AS actions_4, 
  u0_.sort_order AS sort_order_5, 
  u0_.is_predefind AS is_predefind_6, 
  u0_.status AS status_7, 
  u0_.date_added AS date_added_8, 
  u0_.date_updated AS date_updated_9 
FROM 
  uv_workflow u0_ 
  LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id 
WHERE 
  u0_.status = ? 
  AND u0_.is_predefind = ? 
  AND u1_.event = ? 
ORDER BY 
  u0_.sort_order ASC

SELECT u0_.id AS id_0, u0_.name AS name_1, u0_.description AS description_2, u0_.conditions AS conditions_3, u0_.actions AS actions_4, u0_.sort_order AS sort_order_5, u0_.is_predefind AS is_predefind_6, u0_.status AS status_7, u0_.date_added AS date_added_8, u0_.date_updated AS date_updated_9 FROM uv_workflow u0_ LEFT JOIN uv_workflow_events u1_ ON u0_.id = u1_.workflow_id WHERE u0_.status = 1 AND u0_.is_predefind = 1 AND u1_.event = 'uvdesk.ticket.status_updated' ORDER BY u0_.sort_order ASC;