https://ticketsdemo.softguard.com/public/es/member/login Return to referer URL

n/a

Request

GET Parameters

No GET parameters

POST Parameters

Key Value
_password
"******"
_remember_me
"on"
_username
"ndiaz@softguard.com"

Uploaded Files

No files were uploaded

Request Attributes

Key Value
_controller
"Webkul\UVDesk\CoreFrameworkBundle\Controller\Authentication::login"
_firewall_context
"security.firewall.map.context.back_support"
_locale
"es"
_route
"helpdesk_member_handle_login"
_route_params
[
  "_locale" => "es"
]

Request Headers

Header Value
accept
"text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
accept-encoding
"gzip, deflate, br, zstd"
accept-language
"es-419,es;q=0.9,it-IT;q=0.8,it;q=0.7,es-ES;q=0.6,en;q=0.5,en-GB;q=0.4,en-US;q=0.3,pt;q=0.2"
cache-control
"max-age=0"
connection
"close"
content-length
"67"
content-type
"application/x-www-form-urlencoded"
cookie
"_ga=GA1.1.1989536661.1736782486; ajs_anonymous_id=07b32c34-61ca-4bb6-9d50-bca9a38a43a3; _clck=3imxo9%7C2%7Cfxt%7C0%7C1769; _ga_QDFRY3HN6S=GS2.1.s1753192116$o24$g1$t1753192700$j60$l0$h0; MYAPPSESSID=cddbp52ujajnuseo03hiuab3eo"
host
"ticketsdemo.softguard.com"
origin
"https://ticketsdemo.softguard.com"
referer
"https://ticketsdemo.softguard.com/public/es/member/login"
sec-ch-ua
""Not)A;Brand";v="8", "Chromium";v="138", "Microsoft Edge";v="138""
sec-ch-ua-mobile
"?0"
sec-ch-ua-platform
""Windows""
sec-fetch-dest
"empty"
sec-fetch-mode
"navigate"
sec-fetch-site
"same-origin"
upgrade-insecure-requests
"1"
user-agent
"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/138.0.0.0 Safari/537.36 Edg/138.0.0.0"
x-accel-internal
"/internal-nginx-static-location"
x-php-ob-level
1
x-real-ip
"200.123.104.146"

Request Content

Raw

_username=ndiaz%40softguard.com&_password=Admin1234&_remember_me=on

Response

Response Headers

Header Value
cache-control
"private, must-revalidate"
content-type
"text/html; charset=UTF-8"
date
"Mon, 28 Jul 2025 15:09:23 GMT"
expires
-1
location
"https://ticketsdemo.softguard.com/public/es/member/dashboard"
pragma
"no-cache"
x-debug-token
"e29a94"

Cookies

Request Cookies

Key Value
MYAPPSESSID
"cddbp52ujajnuseo03hiuab3eo"
_clck
"3imxo9|2|fxt|0|1769"
_ga
"GA1.1.1989536661.1736782486"
_ga_QDFRY3HN6S
"GS2.1.s1753192116$o24$g1$t1753192700$j60$l0$h0"
ajs_anonymous_id
"07b32c34-61ca-4bb6-9d50-bca9a38a43a3"

Response Cookies

No response cookies

Session

Session Metadata

Key Value
Created
"Mon, 28 Jul 25 12:09:23 -0300"
Last used
"Mon, 28 Jul 25 12:09:23 -0300"
Lifetime
"0"

Session Attributes

Attribute Value
_security_back_support
"""
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\r\n
Support Department\r\n
SOFTGUARD TECH\r\n
\r\n
IMPORTANTE: En el caso de que les hayamos solicitado la clave del usuario Admindss@softguard.com y al estar seguros de que su caso fue resuelto, volver a cambiar la clave del usuario mencionado.";s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00profileImagePath";s:30:"/assets/profile/HelpDeskND.png";s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00createdAt";O:8:"DateTime":3:{s:4:"date";s:26:"2024-04-18 12:12:49.000000";s:13:"timezone_type";i:3;s:8:"timezone";s:30:"America/Argentina/Buenos_Aires";}s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00updatedAt";O:8:"DateTime":3:{s:4:"date";s:26:"2025-07-28 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"""

Flashes

Flashes

No flash messages were created.

Server Parameters

Server Parameters

Defined in .env

Key Value
APP_DEBUG
"1"
APP_ENV
"dev"
APP_SECRET
"YOUR_APP_SECRET"
DATABASE_URL
"mysql://tkt2_dev:9Wmxx_764@database-plesk.cfcc6wi065dc.us-east-1.rds.amazonaws.com:3306/admin_tkt2_dev"
EXTERNAL_PATH
"https://tickets.softguard.com/external/Controllers/"
MAILER_URL
"null://localhost"
REDIS_HOST
"127.0.0.1"
REDIS_PORT
"6379"
REDIS_URL
"redis://localhost:6379"
TOKEN_TRANSLATE
"8CDCD4D5-8284-48C0-B75A-4D3AAF379C87"
URL_API
"https://sistema.softguard.com/sistema/sg/endpoint/"
URL_API_TRANSLATE
"https://desktop.softguard.com/rest/search/getLocale?"

Defined as regular env variables

Key Value
CONTENT_LENGTH
"67"
CONTENT_TYPE
"application/x-www-form-urlencoded"
CONTEXT_DOCUMENT_ROOT
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs"
CONTEXT_PREFIX
""
DOCUMENT_ROOT
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs"
FCGI_ROLE
"RESPONDER"
GATEWAY_INTERFACE
"CGI/1.1"
HOME
"/var/www/vhosts/ticketsdemo.softguard.com"
HTTPS
"on"
HTTP_ACCEPT
"text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
HTTP_ACCEPT_ENCODING
"gzip, deflate, br, zstd"
HTTP_ACCEPT_LANGUAGE
"es-419,es;q=0.9,it-IT;q=0.8,it;q=0.7,es-ES;q=0.6,en;q=0.5,en-GB;q=0.4,en-US;q=0.3,pt;q=0.2"
HTTP_CACHE_CONTROL
"max-age=0"
HTTP_CONNECTION
"close"
HTTP_COOKIE
"_ga=GA1.1.1989536661.1736782486; ajs_anonymous_id=07b32c34-61ca-4bb6-9d50-bca9a38a43a3; _clck=3imxo9%7C2%7Cfxt%7C0%7C1769; _ga_QDFRY3HN6S=GS2.1.s1753192116$o24$g1$t1753192700$j60$l0$h0; MYAPPSESSID=cddbp52ujajnuseo03hiuab3eo"
HTTP_HOST
"ticketsdemo.softguard.com"
HTTP_ORIGIN
"https://ticketsdemo.softguard.com"
HTTP_REFERER
"https://ticketsdemo.softguard.com/public/es/member/login"
HTTP_SEC_CH_UA
""Not)A;Brand";v="8", "Chromium";v="138", "Microsoft Edge";v="138""
HTTP_SEC_CH_UA_MOBILE
"?0"
HTTP_SEC_CH_UA_PLATFORM
""Windows""
HTTP_SEC_FETCH_DEST
"empty"
HTTP_SEC_FETCH_MODE
"navigate"
HTTP_SEC_FETCH_SITE
"same-origin"
HTTP_UPGRADE_INSECURE_REQUESTS
"1"
HTTP_USER_AGENT
"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/138.0.0.0 Safari/537.36 Edg/138.0.0.0"
HTTP_X_ACCEL_INTERNAL
"/internal-nginx-static-location"
HTTP_X_REAL_IP
"200.123.104.146"
PATH
"/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin"
PATH_INFO
"/es/member/login"
PATH_TRANSLATED
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs/es/member/login"
PHP_SELF
"/public/index.php/es/member/login"
QUERY_STRING
""
REDIRECT_HTTPS
"on"
REDIRECT_SCRIPT_URI
"https://ticketsdemo.softguard.com/public/es/member/login"
REDIRECT_SCRIPT_URL
"/public/es/member/login"
REDIRECT_SSL_TLS_SNI
"ticketsdemo.softguard.com"
REDIRECT_STATUS
"200"
REDIRECT_UNIQUE_ID
"aIeSohvfureoaqrdRjBe0AAAANE"
REDIRECT_URL
"/public/es/member/login"
REMOTE_ADDR
"200.123.104.146"
REMOTE_PORT
"49876"
REQUEST_METHOD
"POST"
REQUEST_SCHEME
"https"
REQUEST_TIME
1753715362
REQUEST_TIME_FLOAT
1753715362.8152
REQUEST_URI
"/public/es/member/login"
SCRIPT_FILENAME
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs/public/index.php"
SCRIPT_NAME
"/public/index.php"
SCRIPT_URI
"https://ticketsdemo.softguard.com/public/es/member/login"
SCRIPT_URL
"/public/es/member/login"
SERVER_ADDR
"172.31.30.111"
SERVER_ADMIN
"[no address given]"
SERVER_NAME
"ticketsdemo.softguard.com"
SERVER_PORT
"443"
SERVER_PROTOCOL
"HTTP/1.0"
SERVER_SIGNATURE
"<address>Apache Server at ticketsdemo.softguard.com Port 443</address>\n"
SERVER_SOFTWARE
"Apache"
SSL_TLS_SNI
"ticketsdemo.softguard.com"
SYMFONY_DOTENV_VARS
"APP_ENV,APP_DEBUG,APP_SECRET,DATABASE_URL,MAILER_URL,EXTERNAL_PATH,URL_API,URL_API_TRANSLATE,TOKEN_TRANSLATE,REDIS_URL,REDIS_HOST,REDIS_PORT"
UNIQUE_ID
"aIeSohvfureoaqrdRjBe0AAAANE"
USER
"ftpticketsdemo"
proxy-nokeepalive
"1"