https://ticketsdemo.softguard.com/public/es/member/tickets/xhr?status=1

Method
GET
HTTP Status
200
IP
200.123.104.146
Profiled on
Token
ec9ee9

TicketXHR :: listTicketCollectionXHR

Request

GET Parameters

Key Value
status 
"1"

POST Parameters

No POST parameters

Uploaded Files

No files were uploaded

Request Attributes

Key Value
_controller 
"Webkul\UVDesk\CoreFrameworkBundle\Controller\TicketXHR::listTicketCollectionXHR"
_firewall_context 
"security.firewall.map.context.back_support"
_locale 
"es"
_route 
"helpdesk_member_ticket_collection_xhr"
_route_params 
[
  "_locale" => "es"
]

Request Headers

Header Value
accept 
"application/json, text/javascript, */*; q=0.01"
accept-encoding 
"gzip, deflate, br, zstd"
accept-language 
"es-419,es;q=0.9,it-IT;q=0.8,it;q=0.7,es-ES;q=0.6,en;q=0.5,en-GB;q=0.4,en-US;q=0.3,pt;q=0.2"
connection 
"close"
cookie 
"_ga=GA1.1.1989536661.1736782486; ajs_anonymous_id=07b32c34-61ca-4bb6-9d50-bca9a38a43a3; _clck=3imxo9%7C2%7Cfxm%7C0%7C1769; _ga_QDFRY3HN6S=GS2.1.s1752583731$o23$g1$t1752584772$j36$l0$h0; MYAPPSESSID=po3dgte21q9gtvuodsro0fmlea"
host 
"ticketsdemo.softguard.com"
referer 
"https://ticketsdemo.softguard.com/public/es/member/tickets"
sec-ch-ua 
""Not)A;Brand";v="8", "Chromium";v="138", "Microsoft Edge";v="138""
sec-ch-ua-mobile 
"?0"
sec-ch-ua-platform 
""Windows""
sec-fetch-dest 
"empty"
sec-fetch-mode 
"cors"
sec-fetch-site 
"same-origin"
user-agent 
"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/138.0.0.0 Safari/537.36 Edg/138.0.0.0"
x-accel-internal 
"/internal-nginx-static-location"
x-php-ob-level 
1
x-real-ip 
"200.123.104.146"
x-requested-with 
"XMLHttpRequest"

Request Content

Request content not available (it was retrieved as a resource).

Response

Response Headers

Header Value
cache-control 
"private, must-revalidate"
content-type 
"application/json"
date 
"Tue, 22 Jul 2025 13:12:42 GMT"
expires 
-1
pragma 
"no-cache"
x-debug-token 
"ec9ee9"

Cookies

Request Cookies

Key Value
MYAPPSESSID 
"po3dgte21q9gtvuodsro0fmlea"
_clck 
"3imxo9|2|fxm|0|1769"
_ga 
"GA1.1.1989536661.1736782486"
_ga_QDFRY3HN6S 
"GS2.1.s1752583731$o23$g1$t1752584772$j36$l0$h0"
ajs_anonymous_id 
"07b32c34-61ca-4bb6-9d50-bca9a38a43a3"

Response Cookies

No response cookies

Session

Session Metadata

Key Value
Created 
"Tue, 22 Jul 25 10:00:13 -0300"
Last used 
"Tue, 22 Jul 25 10:12:40 -0300"
Lifetime 
"0"

Session Attributes

Attribute Value
_security_back_support 
"""
O:74:"Symfony\Component\Security\Core\Authentication\Token\UsernamePasswordToken":3:{i:0;N;i:1;s:12:"back_support";i:2;a:5:{i:0;O:45:"Webkul\UVDesk\CoreFrameworkBundle\Entity\User":17:{s:49:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00id";i:39;s:52:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00email";s:23:"fcanonico@softguard.com";s:54:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00proxyId";N;s:55:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00password";s:60:"$2y$13$Qu0GJFEKH008Rdgu/5WjkOP4Vv/8dmHgCagRgmWTP.mKcEyaobyT.";s:56:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00firstName";s:12:"HELP DESK FC";s:55:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00lastName";s:0:"";s:56:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00isEnabled";b:1;s:63:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00verificationCode";s:32:"sgIueICC4Ysq9j4tuLSDbja64dB4osI3";s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00userInstance";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:1:{i:0;O:53:"Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance":23:{s:57:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00id";i:44;s:61:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00source";s:7:"website";s:62:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00skypeId";N;s:68:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00contactNumber";s:0:"";s:66:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00designation";s:15:"Gerente Soporte";s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00signature";s:256:"Saludos Cordiales.\r\n
\r\n
\r\n
Support Department\r\n
SOFTGUARD TECH\r\n
\r\n
IMPORTANTE: En el caso de que les hayamos solicitado la clave del usuario Admindss@softguard.com y al estar seguros de que su caso fue resuelto, volver a cambiar la clave del usuario mencionado.";s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00profileImagePath";s:30:"/assets/profile/HelpDeskFC.png";s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00createdAt";O:8:"DateTime":3:{s:4:"date";s:26:"2021-03-12 15:13:29.000000";s:13:"timezone_type";i:3;s:8:"timezone";s:30:"America/Argentina/Buenos_Aires";}s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00updatedAt";O:8:"DateTime":3:{s:4:"date";s:26:"2025-01-16 14:22:07.000000";s:13:"timezone_type";i:3;s:8:"timezone";s:30:"America/Argentina/Buenos_Aires";}s:63:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00isActive";b:1;s:65:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00isVerified";b:0;s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00isStarred";b:0;s:72:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00ticketAccessLevel";N;s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00defaultFiltering";N;s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00userSavedReplies";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00userSavedFilters";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00user";r:5;s:66:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00supportRole";O:67:"Proxies\__CG__\Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole":4:{s:17:"__isInitialized__";b:1;s:56:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole\x00id";i:2;s:58:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole\x00code";s:10:"ROLE_ADMIN";s:65:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole\x00description";s:13:"Administrator";}s:72:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00supportPrivileges";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:67:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00supportTeams";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:68:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00supportGroups";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00leadSupportTeams";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:73:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00adminSupportGroups";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}}}}s:14:"\x00*\x00initialized";b:1;}s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00grantedRoles";a:1:{i:0;s:10:"ROLE_ADMIN";}s:61:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00activeInstance";r:17;s:55:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00timezone";s:30:"America/Argentina/Buenos_Aires";s:57:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00timeformat";s:9:"d-m-y G:i";s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00lastactivity";O:8:"DateTime":3:{s:4:"date";s:26:"2025-07-22 10:12:39.000000";s:13:"timezone_type";i:3;s:8:"timezone";s:30:"America/Argentina/Buenos_Aires";}s:54:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00esUltra";b:0;s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00supportGroup";O:68:"Proxies\__CG__\Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup":10:{s:17:"__isInitialized__";b:0;s:57:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00id";i:14;s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00name";N;s:66:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00description";N;s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00createdAt";N;s:63:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00isActive";b:0;s:63:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00userView";b:0;s:60:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00users";N;s:61:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00admins";N;s:67:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00supportTeams";N;}s:51:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00idor";N;}i:1;b:1;i:2;a:1:{i:0;O:41:"Symfony\Component\Security\Core\Role\Role":1:{s:47:"\x00Symfony\Component\Security\Core\Role\Role\x00role";s:10:"ROLE_ADMIN";}}i:3;a:0:{}i:4;a:1:{i:0;s:10:"ROLE_ADMIN";}}}
"""

Flashes

Flashes

No flash messages were created.

Server Parameters

Server Parameters

Defined in .env

Key Value
APP_DEBUG 
"1"
APP_ENV 
"dev"
APP_SECRET 
"YOUR_APP_SECRET"
DATABASE_URL 
"mysql://tkt2_dev:9Wmxx_764@database-plesk.cfcc6wi065dc.us-east-1.rds.amazonaws.com:3306/admin_tkt2_dev"
EXTERNAL_PATH 
"https://tickets.softguard.com/external/Controllers/"
MAILER_URL 
"null://localhost"
REDIS_HOST 
"127.0.0.1"
REDIS_PORT 
"6379"
REDIS_URL 
"redis://localhost:6379"
TOKEN_TRANSLATE 
"8CDCD4D5-8284-48C0-B75A-4D3AAF379C87"
URL_API 
"https://sistema.softguard.com/sistema/sg/endpoint/"
URL_API_TRANSLATE 
"https://desktop.softguard.com/rest/search/getLocale?"

Defined as regular env variables

Key Value
CONTEXT_DOCUMENT_ROOT 
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs"
CONTEXT_PREFIX 
""
DOCUMENT_ROOT 
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs"
FCGI_ROLE 
"RESPONDER"
GATEWAY_INTERFACE 
"CGI/1.1"
HOME 
"/var/www/vhosts/ticketsdemo.softguard.com"
HTTPS 
"on"
HTTP_ACCEPT 
"application/json, text/javascript, */*; q=0.01"
HTTP_ACCEPT_ENCODING 
"gzip, deflate, br, zstd"
HTTP_ACCEPT_LANGUAGE 
"es-419,es;q=0.9,it-IT;q=0.8,it;q=0.7,es-ES;q=0.6,en;q=0.5,en-GB;q=0.4,en-US;q=0.3,pt;q=0.2"
HTTP_CONNECTION 
"close"
HTTP_COOKIE 
"_ga=GA1.1.1989536661.1736782486; ajs_anonymous_id=07b32c34-61ca-4bb6-9d50-bca9a38a43a3; _clck=3imxo9%7C2%7Cfxm%7C0%7C1769; _ga_QDFRY3HN6S=GS2.1.s1752583731$o23$g1$t1752584772$j36$l0$h0; MYAPPSESSID=po3dgte21q9gtvuodsro0fmlea"
HTTP_HOST 
"ticketsdemo.softguard.com"
HTTP_REFERER 
"https://ticketsdemo.softguard.com/public/es/member/tickets"
HTTP_SEC_CH_UA 
""Not)A;Brand";v="8", "Chromium";v="138", "Microsoft Edge";v="138""
HTTP_SEC_CH_UA_MOBILE 
"?0"
HTTP_SEC_CH_UA_PLATFORM 
""Windows""
HTTP_SEC_FETCH_DEST 
"empty"
HTTP_SEC_FETCH_MODE 
"cors"
HTTP_SEC_FETCH_SITE 
"same-origin"
HTTP_USER_AGENT 
"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/138.0.0.0 Safari/537.36 Edg/138.0.0.0"
HTTP_X_ACCEL_INTERNAL 
"/internal-nginx-static-location"
HTTP_X_REAL_IP 
"200.123.104.146"
HTTP_X_REQUESTED_WITH 
"XMLHttpRequest"
PATH 
"/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin"
PATH_INFO 
"/es/member/tickets/xhr"
PATH_TRANSLATED 
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs/es/member/tickets/xhr"
PHP_SELF 
"/public/index.php/es/member/tickets/xhr"
QUERY_STRING 
"status=1"
REDIRECT_HTTPS 
"on"
REDIRECT_QUERY_STRING 
"status=1"
REDIRECT_SCRIPT_URI 
"https://ticketsdemo.softguard.com/public/es/member/tickets/xhr"
REDIRECT_SCRIPT_URL 
"/public/es/member/tickets/xhr"
REDIRECT_SSL_TLS_SNI 
"ticketsdemo.softguard.com"
REDIRECT_STATUS 
"200"
REDIRECT_UNIQUE_ID 
"aH-OSJvEgnVgZNFOw51XnwAAABM"
REDIRECT_URL 
"/public/es/member/tickets/xhr"
REMOTE_ADDR 
"200.123.104.146"
REMOTE_PORT 
"57062"
REQUEST_METHOD 
"GET"
REQUEST_SCHEME 
"https"
REQUEST_TIME 
1753189960
REQUEST_TIME_FLOAT 
1753189960.4097
REQUEST_URI 
"/public/es/member/tickets/xhr?status=1"
SCRIPT_FILENAME 
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs/public/index.php"
SCRIPT_NAME 
"/public/index.php"
SCRIPT_URI 
"https://ticketsdemo.softguard.com/public/es/member/tickets/xhr"
SCRIPT_URL 
"/public/es/member/tickets/xhr"
SERVER_ADDR 
"172.31.30.111"
SERVER_ADMIN 
"[no address given]"
SERVER_NAME 
"ticketsdemo.softguard.com"
SERVER_PORT 
"443"
SERVER_PROTOCOL 
"HTTP/1.0"
SERVER_SIGNATURE 
"<address>Apache Server at ticketsdemo.softguard.com Port 443</address>\n"
SERVER_SOFTWARE 
"Apache"
SSL_TLS_SNI 
"ticketsdemo.softguard.com"
SYMFONY_DOTENV_VARS 
"APP_ENV,APP_DEBUG,APP_SECRET,DATABASE_URL,MAILER_URL,EXTERNAL_PATH,URL_API,URL_API_TRANSLATE,TOKEN_TRANSLATE,REDIS_URL,REDIS_HOST,REDIS_PORT"
UNIQUE_ID 
"aH-OSJvEgnVgZNFOw51XnwAAABM"
USER 
"ftpticketsdemo"
proxy-nokeepalive 
"1"