https://ticketsdemo.softguard.com/public/en/customer/create-ticket/ Return to referer URL

Method
POST
HTTP Status
302
IP
149.87.69.153
Profiled on
Token
2a9299

Ticket :: ticketAdd

Request

GET Parameters

No GET parameters

POST Parameters

Key Value
business_impact 
""
g-recaptcha-response 
"03AFcWeA7iiZltkvgTQULZpie7778JRCYU99BciKGj92S4Zcy-wmA4_BbssFRRNzJilF26e28dBtDpQeLLuSOcgrs7BIA1IazS3bP3PPPhYE-jxKjspO09SzQgb0pUaAvXcyFKbPzG7FiBMizIBS6ehi5ReqCBJY9RyT7poOdL9YSed0cBFAmU3ZZ-0QOYlYSU2sOQ6ss0ZpnUkc-0mE0WVRAaOwA_ODCChKfehevCKmGzPKNDjmJ0C7n3MctjN01MZyO5LAGxEFJLOycratQCo19IGckmOMMLxmv1pJLecXMToH1Pmv-LviIo20aR9fYD5WhPX08qJYijJgSJkEOpZlZubaNGFrUyqzAPj2hLrgx3VjXaCRmFFqbBm9Pluzisy8qJR7jXN42LOz8b-ALn4-2z3a9M-IoE0oE_gHe3MrjNNzAsDfDLAwMNhRdORJO_K_aWUYY1ZRKWemFjG-i0_RLDfzxjAoZEC3Njtc_nCqHKSZ3LFO_4F3s6fk5ft6mXt2rxpFRzo3q8WjIhNvF5uaBLjyS6JcQwrtaXTiGT7CqmcvRa_lZdxdE7o8oyokdymc1jpgm3YqWk6qoodd3LzG8YJM73rbRGHPnV1w2olo3GX4Jgj2WYvjH4KJBHsOKFq818SkGNd3CThRsOc3uj06KXiDX1uN_x8RIrW5VbDMrohhSGu9svRzoKC4kF4IObFRhIpCBQmfWKY9JsoYGnwOFueHKqBWgwggAMco1OKxZSAnLAI7PNUa2Wx_5MAwBKnBTMI67hUAHt1fcJoPHv9vOVhEhXAxv9qQ802bPE7clXP5Lag0sxohuwy4iDY6t5W73UoxC3-_oQ2qIvWe7owzWc5-iq4QOW0b8NemJxfc2pXRW3uLyYNu6-gXP8UbKP0MzbMzWjs6sGZVcU1O6-8HwOTmK0XAJjBvhXvLXC8i553SRq9L_aX_fWjT1RRBajXrhgp6-r27cV-HuCGD8mZ42y6rbYLPYRZ8_c67GLOUd8ozDnse4CDlTUAh36zhetc4yi_nJ2_4I0C6BUV9w3IOFW8rvKQZY_UxcmmvcrYWZ8JWB5X17o3SA"
phone 
""
priority 
"1"
reference 
"werwer"
reply 
"""
\r\n
werwer
"""
replyHidden 
""
subject 
"Migration to Ultra"
subtype 
"51"
type 
"6"
urlPlataforma 
"werwer"

Uploaded Files

No files were uploaded

Request Attributes

Key Value
_controller 
"Webkul\UVDesk\SupportCenterBundle\Controller\Ticket::ticketAdd"
_firewall_context 
"security.firewall.map.context.customer"
_locale 
"en"
_route 
"helpdesk_customer_create_ticket"
_route_params 
[
  "_locale" => "en"
]

Request Headers

Header Value
accept 
"text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
accept-encoding 
"gzip, deflate, br, zstd"
accept-language 
"es-ES,es;q=0.9"
cache-control 
"max-age=0"
connection 
"close"
content-length 
"2228"
content-type 
"multipart/form-data; boundary=----WebKitFormBoundaryTPBK59KSkPYakdQb"
cookie 
"ajs_anonymous_id=f2f4e268-8d8c-4926-9e99-b8642ab5ee7f; MYAPPSESSID=4u1v645ju8bvh5krql0eqgdfvs"
host 
"ticketsdemo.softguard.com"
origin 
"https://ticketsdemo.softguard.com"
referer 
"https://ticketsdemo.softguard.com/public/en/customer/create-ticket/"
sec-ch-ua 
""Google Chrome";v="137", "Chromium";v="137", "Not/A)Brand";v="24""
sec-ch-ua-mobile 
"?0"
sec-ch-ua-platform 
""Windows""
sec-fetch-dest 
"empty"
sec-fetch-mode 
"navigate"
sec-fetch-site 
"same-origin"
upgrade-insecure-requests 
"1"
user-agent 
"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/137.0.0.0 Safari/537.36"
x-accel-internal 
"/internal-nginx-static-location"
x-php-ob-level 
1
x-real-ip 
"149.87.69.153"

Request Content

Request content not available (it was retrieved as a resource).

Response

Response Headers

Header Value
cache-control 
"private, must-revalidate"
content-type 
"text/html; charset=UTF-8"
date 
"Tue, 24 Jun 2025 19:01:56 GMT"
expires 
-1
location 
"/public/en/customer/tickets"
pragma 
"no-cache"
x-debug-token 
"2a9299"

Cookies

Request Cookies

Key Value
MYAPPSESSID 
"4u1v645ju8bvh5krql0eqgdfvs"
ajs_anonymous_id 
"f2f4e268-8d8c-4926-9e99-b8642ab5ee7f"

Response Cookies

No response cookies

Session

Session Metadata

Key Value
Created 
"Tue, 24 Jun 25 15:50:29 -0300"
Last used 
"Tue, 24 Jun 25 16:01:47 -0300"
Lifetime 
"0"

Session Attributes

Attribute Value
_security_customer 
"O:74:"Symfony\Component\Security\Core\Authentication\Token\UsernamePasswordToken":3:{i:0;N;i:1;s:8:"customer";i:2;a:5:{i:0;O:45:"Webkul\UVDesk\CoreFrameworkBundle\Entity\User":17:{s:49:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00id";i:169;s:52:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00email";s:21:"fjgfrancojg@gmail.com";s:54:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00proxyId";N;s:55:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00password";s:60:"$2y$13$ImMAEaLGpMOVVeuJnJk1meoYCS2vHUczDutP6pLwNxjnfFyEvN/aC";s:56:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00firstName";s:33:"FRANCO werwe werwer werwer treytr";s:55:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00lastName";N;s:56:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00isEnabled";b:1;s:63:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00verificationCode";s:32:"LNkXorQRNwFbuCWUP6QCVYo9K8trLOws";s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00userInstance";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:1:{i:0;O:53:"Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance":23:{s:57:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00id";i:179;s:61:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00source";s:7:"website";s:62:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00skypeId";N;s:68:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00contactNumber";s:15:"353-428-4651/15";s:66:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00designation";N;s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00signature";N;s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00profileImagePath";s:27:"/assets/profile/profile.jpg";s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00createdAt";O:8:"DateTime":3:{s:4:"date";s:26:"2021-10-13 20:46:50.000000";s:13:"timezone_type";i:3;s:8:"timezone";s:30:"America/Argentina/Buenos_Aires";}s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00updatedAt";O:8:"DateTime":3:{s:4:"date";s:26:"2022-06-07 15:07:39.000000";s:13:"timezone_type";i:3;s:8:"timezone";s:30:"America/Argentina/Buenos_Aires";}s:63:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00isActive";b:1;s:65:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00isVerified";b:0;s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00isStarred";b:0;s:72:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00ticketAccessLevel";N;s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00defaultFiltering";N;s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00userSavedReplies";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00userSavedFilters";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00user";r:5;s:66:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00supportRole";O:67:"Proxies\__CG__\Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole":4:{s:17:"__isInitialized__";b:1;s:56:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole\x00id";i:4;s:58:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole\x00code";s:13:"ROLE_CUSTOMER";s:65:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole\x00description";s:8:"Customer";}s:72:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00supportPrivileges";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:67:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00supportTeams";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:68:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00supportGroups";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00leadSupportTeams";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:73:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00adminSupportGroups";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}}}}s:14:"\x00*\x00initialized";b:1;}s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00grantedRoles";a:1:{i:0;s:13:"ROLE_CUSTOMER";}s:61:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00activeInstance";r:17;s:55:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00timezone";s:30:"America/Argentina/Buenos_Aires";s:57:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00timeformat";N;s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00lastactivity";O:8:"DateTime":3:{s:4:"date";s:26:"2025-06-24 16:01:38.000000";s:13:"timezone_type";i:3;s:8:"timezone";s:30:"America/Argentina/Buenos_Aires";}s:54:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00esUltra";b:0;s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00supportGroup";O:68:"Proxies\__CG__\Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup":10:{s:17:"__isInitialized__";b:0;s:57:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00id";i:14;s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00name";N;s:66:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00description";N;s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00createdAt";N;s:63:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00isActive";b:0;s:63:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00userView";b:0;s:60:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00users";N;s:61:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00admins";N;s:67:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportGroup\x00supportTeams";N;}s:51:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00idor";N;}i:1;b:1;i:2;a:1:{i:0;O:41:"Symfony\Component\Security\Core\Role\Role":1:{s:47:"\x00Symfony\Component\Security\Core\Role\Role\x00role";s:13:"ROLE_CUSTOMER";}}i:3;a:0:{}i:4;a:1:{i:0;s:13:"ROLE_CUSTOMER";}}}"

Flashes

Flashes

Key Value
success 
[
  "Success ! Ticket has been created successfully."
]

Server Parameters

Server Parameters

Defined in .env

Key Value
APP_DEBUG 
"1"
APP_ENV 
"dev"
APP_SECRET 
"YOUR_APP_SECRET"
DATABASE_URL 
"mysql://tkt2_dev:9Wmxx_764@database-plesk.cfcc6wi065dc.us-east-1.rds.amazonaws.com:3306/admin_tkt2_dev"
EXTERNAL_PATH 
"https://tickets.softguard.com/external/Controllers/"
MAILER_URL 
"null://localhost"
REDIS_HOST 
"127.0.0.1"
REDIS_PORT 
"6379"
REDIS_URL 
"redis://localhost:6379"
TOKEN_TRANSLATE 
"8CDCD4D5-8284-48C0-B75A-4D3AAF379C87"
URL_API 
"https://sistema.softguard.com/sistema/sg/endpoint/"
URL_API_TRANSLATE 
"https://desktop.softguard.com/rest/search/getLocale?"

Defined as regular env variables

Key Value
CONTENT_LENGTH 
"2228"
CONTENT_TYPE 
"multipart/form-data; boundary=----WebKitFormBoundaryTPBK59KSkPYakdQb"
CONTEXT_DOCUMENT_ROOT 
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs"
CONTEXT_PREFIX 
""
DOCUMENT_ROOT 
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs"
FCGI_ROLE 
"RESPONDER"
GATEWAY_INTERFACE 
"CGI/1.1"
HOME 
"/var/www/vhosts/ticketsdemo.softguard.com"
HTTPS 
"on"
HTTP_ACCEPT 
"text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
HTTP_ACCEPT_ENCODING 
"gzip, deflate, br, zstd"
HTTP_ACCEPT_LANGUAGE 
"es-ES,es;q=0.9"
HTTP_CACHE_CONTROL 
"max-age=0"
HTTP_CONNECTION 
"close"
HTTP_COOKIE 
"ajs_anonymous_id=f2f4e268-8d8c-4926-9e99-b8642ab5ee7f; MYAPPSESSID=4u1v645ju8bvh5krql0eqgdfvs"
HTTP_HOST 
"ticketsdemo.softguard.com"
HTTP_ORIGIN 
"https://ticketsdemo.softguard.com"
HTTP_REFERER 
"https://ticketsdemo.softguard.com/public/en/customer/create-ticket/"
HTTP_SEC_CH_UA 
""Google Chrome";v="137", "Chromium";v="137", "Not/A)Brand";v="24""
HTTP_SEC_CH_UA_MOBILE 
"?0"
HTTP_SEC_CH_UA_PLATFORM 
""Windows""
HTTP_SEC_FETCH_DEST 
"empty"
HTTP_SEC_FETCH_MODE 
"navigate"
HTTP_SEC_FETCH_SITE 
"same-origin"
HTTP_UPGRADE_INSECURE_REQUESTS 
"1"
HTTP_USER_AGENT 
"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/137.0.0.0 Safari/537.36"
HTTP_X_ACCEL_INTERNAL 
"/internal-nginx-static-location"
HTTP_X_REAL_IP 
"149.87.69.153"
PATH 
"/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin"
PATH_INFO 
"/en/customer/create-ticket/"
PATH_TRANSLATED 
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs/en/customer/create-ticket/"
PHP_SELF 
"/public/index.php/en/customer/create-ticket/"
QUERY_STRING 
""
REDIRECT_HTTPS 
"on"
REDIRECT_SCRIPT_URI 
"https://ticketsdemo.softguard.com/public/en/customer/create-ticket/"
REDIRECT_SCRIPT_URL 
"/public/en/customer/create-ticket/"
REDIRECT_STATUS 
"200"
REDIRECT_UNIQUE_ID 
"aFr2IbN8K-XLnYRwegdzeAAAABQ"
REDIRECT_URL 
"/public/en/customer/create-ticket/"
REMOTE_ADDR 
"149.87.69.153"
REMOTE_PORT 
"57790"
REQUEST_METHOD 
"POST"
REQUEST_SCHEME 
"https"
REQUEST_TIME 
1750791713
REQUEST_TIME_FLOAT 
1750791713.9466
REQUEST_URI 
"/public/en/customer/create-ticket/"
SCRIPT_FILENAME 
"/var/www/vhosts/ticketsdemo.softguard.com/httpdocs/public/index.php"
SCRIPT_NAME 
"/public/index.php"
SCRIPT_URI 
"https://ticketsdemo.softguard.com/public/en/customer/create-ticket/"
SCRIPT_URL 
"/public/en/customer/create-ticket/"
SERVER_ADDR 
"172.31.30.111"
SERVER_ADMIN 
"[no address given]"
SERVER_NAME 
"ticketsdemo.softguard.com"
SERVER_PORT 
"443"
SERVER_PROTOCOL 
"HTTP/1.0"
SERVER_SIGNATURE 
"<address>Apache Server at ticketsdemo.softguard.com Port 443</address>\n"
SERVER_SOFTWARE 
"Apache"
SYMFONY_DOTENV_VARS 
"APP_ENV,APP_DEBUG,APP_SECRET,DATABASE_URL,MAILER_URL,EXTERNAL_PATH,URL_API,URL_API_TRANSLATE,TOKEN_TRANSLATE,REDIS_URL,REDIS_HOST,REDIS_PORT"
UNIQUE_ID 
"aFr2IbN8K-XLnYRwegdzeAAAABQ"
USER 
"ftpticketsdemo"
proxy-nokeepalive 
"1"